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- Tasks: Help clients travel smart by managing their travel reservations and providing expert advice.
- Company: Join BCD Travel, a leader in sustainable business travel solutions.
- Benefits: Enjoy flexible hours, generous vacation days, and wellness support.
- Why this job: Make a real impact in the travel industry while growing your career.
- Qualifications: Extensive travel agent experience and strong communication skills required.
- Other info: Be part of a diverse team that values collaboration and community engagement.
The predicted salary is between 35000 - 45000 £ per year.
Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team.
As a Senior Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!
As a Senior Travel Agent, you will:
- Search and confirm travel reservations for the customer.
- Have a strong understanding of a client travel policy and can consistently provide consultation to the customer.
- Fulfill all requests regarding necessary regulations.
- Provide the client with the required industry information, such as low fares, exchange costs, and penalties.
- Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement.
- Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported.
About you:
- Extensive Travel Agent experience.
- Working knowledge of the travel industry, policies, procedures, and processes.
- Advanced skills in GDS Sabre.
- Strong verbal and written communication skills in English.
What we offer you:
- Flexible working hours and work-from-home or remote opportunities.
- Opportunities to grow your skillset and career.
- Generous vacation days so you can rest and recharge.
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools.
- Travel industry professional perks and discounts.
- An inclusive work environment where diversity is celebrated.
Ready to join the journey? Apply now!
We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.
We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively.
Senior Travel Consultant - UK, London, Virtual, EUROPE in Wouldham employer: BCD Meetings and Events
Contact Detail:
BCD Meetings and Events Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Travel Consultant - UK, London, Virtual, EUROPE in Wouldham
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research BCD Travel and understand their values and services. Tailor your responses to show how your experience aligns with their mission of helping clients travel smart.
✨Tip Number 3
Show off your skills! If you’ve got advanced GDS Sabre skills, make sure to highlight them during conversations. Practical examples of how you've used these skills can really set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at BCD Travel.
We think you need these skills to ace Senior Travel Consultant - UK, London, Virtual, EUROPE in Wouldham
Some tips for your application 🫡
Show Your Travel Passion: When writing your application, let your love for travel shine through! Share personal experiences or insights that highlight your enthusiasm for the industry. We want to see how you connect with the world of travel.
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Travel Consultant role. Highlight relevant experience and skills, especially your knowledge of GDS Sabre and customer service expertise. This helps us see why you're a perfect fit!
Be Clear and Concise: Keep your writing straightforward and to the point. Use clear language and avoid jargon unless it’s industry-specific. We appreciate applications that are easy to read and get straight to the heart of your qualifications.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at BCD Meetings and Events
✨Know Your Stuff
Before the interview, brush up on your knowledge of the travel industry, especially regarding policies and procedures. Familiarise yourself with GDS Sabre, as it’s crucial for the role. Being able to discuss specific examples of how you've navigated travel reservations or client consultations will show you’re the right fit.
✨Showcase Your Communication Skills
As a Senior Travel Consultant, communication is key. Practice articulating your thoughts clearly and confidently. Consider preparing a few scenarios where you successfully resolved client issues or provided exceptional service, as this will demonstrate your customer service skills effectively.
✨Be Ready to Suggest Improvements
Think about past experiences where you identified opportunities for process improvements in your previous roles. Be prepared to discuss these during the interview, as BCD values innovation and efficiency. Showing that you can think critically about operational processes will set you apart.
✨Embrace the Company Culture
Research BCD Travel’s values and mission. They focus on sustainability and community involvement, so be ready to share how your personal values align with theirs. This will not only show your enthusiasm for the role but also your commitment to being part of their team.