VIP Travel Consultant, Media Entertainment - UK, London, Virtual, EUROPE
pspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:14.0ptstrongWe work with some of the biggest names in the Media amp; Entertainment Industry. Do you have what it takes?/strongstrongemTravel Beyond Limits/em/strongemstrongand audition today!/strong/em /span/pp/ppspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:14.0ptstrongVVIP Travel Agent, Media amp; Entertainment (Remote)/strong/span/ppspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptemFull time, London, United Kingdom/em/span/ppspan no-style=text-decoration:underlinespan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptemPlease note this will be an on call 24/7 position./em/span/span/pp/ppspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:14.0ptstrongAs a VVIP Travel Agent, Media amp; Entertainment, you will/strong/span/pul type=discli no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptExpertly use BCD Travel tools and systems to fulfil client requests accurately and efficiently./span/lili no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptManage travel requests via telephone, mobile phone, email, text messaging, WhatsApp, and other client-preferred communication channels, always delivering exceptional VIP service./span/lili no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptSearch, create, modify, and confirm complex domestic and international travel reservations./span/lili no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptAct as the primary point of contact for executive-level, VVIP and Media amp; Entertainment travellers, providing proactive travel consultation and support./span/lili no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptDemonstrate a strong understanding of client travel policies and provide compliant, solution-focused recommendations./span/lili no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptFulfil all travel requests in accordance with DOT, TSA, passport, visa, and immigration requirements./span/lili no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptApply expert knowledge of airline, hotel, rail, chauffeur and car rental supplier rules and fare regulations./span/lili no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptManage schedule changes, disruptions, ticket exchanges, reissues, refunds, and complex itinerary amendments./span/lili no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptProactively monitor and track traveller movements and flights, identifying delays, cancellations, schedule changes, and operational disruptions before they impact the traveller./span/lili no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptProvide immediate assistance and alternative travel solutions during irregular operations to ensure seamless travel experiences./span/lili no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptSupport a 24-hour, 365-day-a-year operation, ensuring continuous service and flight monitoring for VIP and high-profile travellers across multiple time zones./span/lili no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptMaintain and develop current knowledge of industry developments, airline policies, travel regulations, and supplier updates./span/lili no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptUpon joining the team, provide coverage for existing VVIP accounts during periods of annual leave, absence, or increased workload, ensuring continuity of service and maintaining the highest standards of client support./span/lili no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptBeing available to work at the London office when required./span/li/ulp/ppspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:14.0ptstrongAbout You/strong/span/pul type=discli no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptProven experience servicing VIP, VVIP, Executive, Media amp; Entertainment, or celebrity travellers./span/lili no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptAdvanced proficiency in both strongSabre and Amadeus GDS systems/strong./span/lili no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptFully competent in creating and managing reservations from start to finish, including air, hotel, rail, car rental, private jets and chauffeur bookings and meet and greet./span/lili no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptExpert knowledge of ticketing, fare construction, exchanges, reissues, refunds, queues, and Phase 4 quality control processes./span/lili no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptAble to step in and manage established VVIP accounts with minimal supervision, maintaining service continuity and client confidence from day one./span/lili no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptStrong understanding of airline fare rules, ticketing requirements, and travel industry procedures./span/lili no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptExperience proactively tracking flights and managing travel disruptions in a fast-paced, high-touch service environment./span/lili no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptExcellent verbal and written communication skills in English./span/lili no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptStrong organisational, problem-solving and customer service skills, with the ability to remain calm under pressure./span/lili no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptFlexibility to work within a strong24/7/365 service environment/strong, including evenings, weekends, public holidays, and on-call support when required./span/li/ulp/ppspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:14.0ptstrongAbout BCD Media amp; Entertainment/strong/span/ppspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serifWe are the Media amp; Entertainment division of BCD Travel, one of the worlds largest and most admired travel management companies.Leading artists, sporting teams, labels, media, and production companies have trusted us with their travel for over 40 years.We handle anything from managing travel for TV amp; Film productions, making sure that the artists and their entourage arrive on the red carpet on time, to transporting a football team internationally to a cup final at a moments notice!/span/pp/pp no-style=margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serifspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:14.0ptstrongWhat we offer you/strong/span/pp no-style=margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serifspan no-style=font-size:12.0pt;font-family:#39;trebuchet ms#39;, geneva, sans-serifAt BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe./span/pp no-style=margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif/pp no-style=margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serifspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:14.0ptstrongAbout us/strong/span/pp no-style=margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serifspan no-style=font-size:12.0pt;font-family:#39;trebuchet ms#39;, geneva, sans-serifBCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCDs leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visita no-style=margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif/pp no-style=margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serifspan no-style=font-size:12.0pt;font-family:#39;trebuchet ms#39;, geneva, sans-serifGet to know us by reading our blog and checking out our social media:/span/pul no-style=margin-top:0.0in;margin-bottom:0.0in type=discli no-style=margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:#39;trebuchet ms#39;, geneva, sans-serifspan no-style=font-size:12.0pt;font-family:#39;trebuchet ms#39;, geneva, sans-serifa
VIP Travel Consultant, Media Entertainment - UK, London, Virtual, EUROPE in West Wickham employer: BCD Meetings and Events
At The Collective, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture in the heart of London. Our team enjoys a flexible workplace with fantastic perks, including a birthday day off and 25 days of holiday, all while engaging in meaningful projects that inspire creativity and innovation. We are committed to employee growth, offering opportunities to collaborate across diverse teams and develop your skills in a supportive environment where your unique perspective is valued.
