At a Glance
- Tasks: Deliver exceptional travel support to high-profile clients in the Media & Entertainment sector.
- Company: Join BCD Travel, a leader in travel management with a dynamic and inclusive culture.
- Benefits: Enjoy flexible working hours, generous vacation days, and industry perks.
- Other info: Work in a virtual environment that promotes work-life balance and personal growth.
- Why this job: Be part of exciting projects and support elite travellers while growing your career.
- Qualifications: Experience with VIP clients and strong communication skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
We work with some of the biggest names in the Media & Entertainment Industry. Do you have what it takes? Travel Beyond Limits and audition today!
Are you passionate about delivering exceptional, high touch travel support to high profile clients? Do you thrive in fast-paced, dynamic environments where attention to detail and proactive thinking are essential? Join our team as a VVIP Travel Agent, supporting executive-level travellers within the Media & Entertainment sector.
As a VIP Travel Agent, you will be the primary point of contact for elite travellers, managing travel requests via phone, email, and other channels. This position operates on a 24/7 support model, requiring ongoing monitoring of flights to ensure VVIP passengers arrive safely and are seamlessly met by their pre-arranged ground transport. This role involves handling complex itineraries, offering tailored travel consultation, and thinking creatively to deliver smooth and exceptional experiences—even when plans shift unexpectedly. You may also be required to support private jet arrangements, liaising with operators and coordinating bespoke aviation requirements for high-profile clients.
As a VIP Travel Agent, Media & Entertainment, you will:
- Provide world-class, high-touch service to VIP and VVIP travellers
- Manage incoming travel requests accurately and efficiently using BCD Travel tools and systems
- Search, book, and confirm travel across air, hotel, rail, and ground transport
- Monitor flights 24/7, ensuring on-time tracking, smooth arrivals, and chauffeur meet and greet coordination
- Support private jet servicing where required, including working with charter operators and aviation partners
- Offer expert guidance on client travel policy and provide professional consultation
- Ensure full compliance with UK and international travel regulations, including passports, visas, APIS, security requirements, airline policies
- Maintain strong knowledge of travel supplier rules, global booking processes, and Media & Entertainment travel needs
- Demonstrate a can do attitude, thinking outside the box to resolve complex or time-sensitive issues
About you:
- Proven experience supporting VIP or executive-level travellers
- Strong understanding of the travel industry, procedures, and operational workflows
- High proficiency in GDS Sabre
- Excellent verbal and written communication skills
- Ability to stay calm under pressure and deliver solutions quickly
- Comfortable working within a 24/7 operational structure, including monitoring out-of-hours situations when needed
- Discreet, reliable, and professional when dealing with high-profile clients
- A flexible problem-solver with initiative and creativity
About BCD Media & Entertainment:
We are the Media & Entertainment division of BCD Travel, one of the world’s largest and most admired travel management companies. Leading artists, sporting teams, labels, media, and production companies have trusted us with their travel for over 40 years. We handle anything from managing travel for TV & Film productions, making sure that the artists and their entourage arrive on the red carpet on time, to transporting a football team internationally to a cup final at a moment’s notice!
About BCD Travel:
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves.
Your life at BCD:
Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy.
You’ll be offered:
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
Ready to join the journey? Apply now! We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply. We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively.
VIP Travel Consultant, Media Entertainment - UK, London, Virtual, EUROPE in West End of London employer: BCD Meetings and Events
At The Collective, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture in the heart of London. Our team enjoys a flexible workplace with fantastic perks, including a birthday day off and 25 days of holiday, all while engaging in meaningful projects that inspire creativity and innovation. We are committed to employee growth, offering opportunities to collaborate across diverse teams and develop your skills in a supportive environment where your unique perspective is valued.
StudySmarter Expert Advice🤫
We think this is how you could land VIP Travel Consultant, Media Entertainment - UK, London, Virtual, EUROPE in West End of London
✨Tip Number 1
Network like a pro! Reach out to people in the Media & Entertainment industry on LinkedIn or at events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Show that you understand their needs and how you can provide that high-touch service they’re looking for. Tailor your responses to highlight your experience with VIP clients.
✨Tip Number 3
Practice your problem-solving skills! Think of scenarios where things went wrong in travel arrangements and how you handled them. Being able to demonstrate your calmness under pressure will impress potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace VIP Travel Consultant, Media Entertainment - UK, London, Virtual, EUROPE in West End of London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the travel industry and working with VIP clients shine through. We want to see that you’re not just looking for a job, but that you’re genuinely excited about delivering exceptional service in the Media & Entertainment sector.
Tailor Your Experience:Make sure to highlight any relevant experience you have supporting VIP or executive-level travellers. We love seeing how your background aligns with the role, so don’t be shy about showcasing your skills in managing complex itineraries and providing high-touch service.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications. Use bullet points if necessary to break down your experience and skills, especially those related to travel management and customer service.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values while you’re at it!
How to prepare for a job interview at BCD Meetings and Events
✨Know Your Stuff
Make sure you brush up on the travel industry, especially regarding VIP and executive-level services. Familiarise yourself with GDS Sabre and any other tools mentioned in the job description. Being able to speak confidently about your experience and knowledge will impress the interviewers.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've handled complex travel arrangements or resolved issues under pressure. This role requires a flexible problem-solver, so demonstrating your ability to think creatively and stay calm in challenging situations will set you apart.
✨Demonstrate Attention to Detail
Since this position involves managing intricate itineraries and ensuring compliance with travel regulations, be ready to discuss how you maintain accuracy in your work. Highlight any past experiences where your attention to detail made a significant difference.
✨Exude Professionalism and Discretion
Working with high-profile clients means you need to be discreet and reliable. Prepare to share instances where you've successfully managed sensitive information or provided exceptional service to VIPs. This will show that you understand the importance of professionalism in this role.
