At a Glance
- Tasks: Provide bespoke travel support to high-profile clients in the Media & Entertainment industry.
- Company: Join BCD Travel, a leading global travel management company with over 40 years of experience.
- Benefits: Enjoy flexible working hours, generous vacation days, and exclusive travel industry perks.
- Other info: Remote work options available; we celebrate diversity and encourage all to apply.
- Why this job: Be part of a dynamic team that values creativity, collaboration, and a great work-life balance.
- Qualifications: Experience in the travel industry preferred; excellent customer service and problem-solving skills required.
The predicted salary is between 36000 - 60000 £ per year.
VIP Travel Consultant, Media Entertainment - UK, London, Virtual, EUROPE
pspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:14.0ptstrongWe work with some of the biggest names in the Media amp; Entertainment Industry. Do you have what it takes?/strongstrongemTravel Beyond Limits/em/strongemstrongand audition today!/strong/em /span/pp/ppspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:14.0ptstrongVVIP Travel Agent, Media amp; Entertainment (Remote)/strong/span/ppspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptemFull time, London, United Kingdom/em/span/ppspan no-style=text-decoration:underlinespan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptemPlease note this will be an on call 24/7 position./em/span/span/pp/ppspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:14.0ptstrongAs a VVIP Travel Agent, Media amp; Entertainment, you will/strong/span/pul type=discli no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptExpertly use BCD Travel tools and systems to fulfil client requests accurately and efficiently./span/lili no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptManage travel requests via telephone, mobile phone, email, text messaging, WhatsApp, and other client-preferred communication channels, always delivering exceptional VIP service./span/lili no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptSearch, create, modify, and confirm complex domestic and international travel reservations./span/lili no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptAct as the primary point of contact for executive-level, VVIP and Media amp; Entertainment travellers, providing proactive travel consultation and support./span/lili no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptDemonstrate a strong understanding of client travel policies and provide compliant, solution-focused recommendations./span/lili no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptFulfil all travel requests in accordance with DOT, TSA, passport, visa, and immigration requirements./span/lili no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptApply expert knowledge of airline, hotel, rail, chauffeur and car rental supplier rules and fare regulations./span/lili no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptManage schedule changes, disruptions, ticket exchanges, reissues, refunds, and complex itinerary amendments./span/lili no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptProactively monitor and track traveller movements and flights, identifying delays, cancellations, schedule changes, and operational disruptions before they impact the traveller./span/lili no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptProvide immediate assistance and alternative travel solutions during irregular operations to ensure seamless travel experiences./span/lili no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptSupport a 24-hour, 365-day-a-year operation, ensuring continuous service and flight monitoring for VIP and high-profile travellers across multiple time zones./span/lili no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptMaintain and develop current knowledge of industry developments, airline policies, travel regulations, and supplier updates./span/lili no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptUpon joining the team, provide coverage for existing VVIP accounts during periods of annual leave, absence, or increased workload, ensuring continuity of service and maintaining the highest standards of client support./span/lili no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptBeing available to work at the London office when required./span/li/ulp/ppspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:14.0ptstrongAbout You/strong/span/pul type=discli no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptProven experience servicing VIP, VVIP, Executive, Media amp; Entertainment, or celebrity travellers./span/lili no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptAdvanced proficiency in both strongSabre and Amadeus GDS systems/strong./span/lili no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptFully competent in creating and managing reservations from start to finish, including air, hotel, rail, car rental, private jets and chauffeur bookings and meet and greet./span/lili no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptExpert knowledge of ticketing, fare construction, exchanges, reissues, refunds, queues, and Phase 4 quality control processes./span/lili no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptAble to step in and manage established VVIP accounts with minimal supervision, maintaining service continuity and client confidence from day one./span/lili no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptStrong understanding of airline fare rules, ticketing requirements, and travel industry procedures./span/lili no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptExperience proactively tracking flights and managing travel disruptions in a fast-paced, high-touch service environment./span/lili no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptExcellent verbal and written communication skills in English./span/lili no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptStrong organisational, problem-solving and customer service skills, with the ability to remain calm under pressure./span/lili no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:12.0ptFlexibility to work within a strong24/7/365 service environment/strong, including evenings, weekends, public holidays, and on-call support when required./span/li/ulp/ppspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:14.0ptstrongAbout BCD Media amp; Entertainment/strong/span/ppspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serifWe are the Media amp; Entertainment division of BCD Travel, one of the worlds largest and most admired travel management companies.Leading artists, sporting teams, labels, media, and production companies have trusted us with their travel for over 40 years.We handle anything from managing travel for TV amp; Film productions, making sure that the artists and their entourage arrive on the red carpet on time, to transporting a football team internationally to a cup final at a moments notice!/span/pp/pp no-style=margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serifspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:14.0ptstrongWhat we offer you/strong/span/pp no-style=margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serifspan no-style=font-size:12.0pt;font-family:#39;trebuchet ms#39;, geneva, sans-serifAt BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe./span/pp no-style=margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif/pp no-style=margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serifspan no-style=font-family:#39;trebuchet ms#39;, geneva, sans-serif;font-size:14.0ptstrongAbout us/strong/span/pp no-style=margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serifspan no-style=font-size:12.0pt;font-family:#39;trebuchet ms#39;, geneva, sans-serifBCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCDs leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visita no-style=margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif/pp no-style=margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serifspan no-style=font-size:12.0pt;font-family:#39;trebuchet ms#39;, geneva, sans-serifGet to know us by reading our blog and checking out our social media:/span/pul no-style=margin-top:0.0in;margin-bottom:0.0in type=discli no-style=margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:#39;trebuchet ms#39;, geneva, sans-serifspan no-style=font-size:12.0pt;font-family:#39;trebuchet ms#39;, geneva, sans-serifa
VIP Travel Consultant, Media Entertainment - UK, London, Virtual, EUROPE employer: BCD Meetings and Events
At The Collective, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture in the heart of London. Our team enjoys a flexible workplace with fantastic perks, including a birthday day off and 25 days of holiday, all while engaging in meaningful projects that inspire creativity and innovation. We are committed to employee growth, offering opportunities to collaborate across diverse teams and develop your skills in a supportive environment where your unique perspective is valued.
StudySmarter Expert Advice🤫
We think this is how you could land VIP Travel Consultant, Media Entertainment - UK, London, Virtual, EUROPE
✨Tip Number 1
Familiarise yourself with the latest trends in the Media & Entertainment industry. Understanding the specific needs and preferences of high-profile clients will give you an edge during interviews and discussions.
✨Tip Number 2
Network with professionals in the travel and entertainment sectors. Attend industry events or join relevant online forums to connect with people who can provide insights or even referrals for the role.
✨Tip Number 3
Brush up on your knowledge of travel management systems like Sabre and Amadeus. Being able to demonstrate your proficiency in these tools can set you apart from other candidates.
✨Tip Number 4
Prepare to showcase your problem-solving skills through real-life examples. Think of scenarios where you've successfully managed multiple priorities or resolved issues under pressure, as this is crucial for the role.
We think you need these skills to ace VIP Travel Consultant, Media Entertainment - UK, London, Virtual, EUROPE
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in the travel industry, especially any roles involving VIP or bespoke services. Use specific examples that demonstrate your ability to handle high-profile clients and complex travel arrangements.
Craft a Compelling Cover Letter:In your cover letter, express your passion for the Media & Entertainment industry and your commitment to providing exceptional service. Mention any specific experiences that showcase your problem-solving skills and ability to work under pressure.
Showcase Relevant Skills:Emphasise your knowledge of travel systems like Sabre and Amadeus, as well as your understanding of travel policies and procedures. Highlight your interpersonal skills and ability to build relationships with clients, which are crucial for this role.
Proofread Your Application:Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential for a VIP Travel Consultant.
How to prepare for a job interview at BCD Meetings and Events
✨Showcase Your Customer Service Skills
As a VIP Travel Consultant, you'll be providing bespoke service to high-profile clients. Be prepared to share examples of how you've gone above and beyond for customers in the past, demonstrating your ability to handle unique requests and solve problems effectively.
✨Demonstrate Industry Knowledge
Familiarise yourself with the travel industry, especially the Media & Entertainment sector. Be ready to discuss current trends, challenges, and how you can leverage your knowledge of travel systems like Sabre and Amadeus to benefit the company and its clients.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to think on your feet. Prepare for scenarios where you might need to rearrange travel plans due to disruptions or manage multiple priorities simultaneously. Practising these situations will help you respond confidently.
✨Highlight Your Interpersonal Skills
Building rapport with clients is crucial in this role. Be ready to discuss how you establish and maintain relationships with clients, as well as how you communicate effectively under pressure. This will show your potential employer that you can thrive in a fast-paced environment.
