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- Tasks: Deliver exceptional travel support to high-profile clients in the Media & Entertainment industry.
- Company: Join BCD Travel, a leader in travel management with a focus on creativity and collaboration.
- Benefits: Enjoy flexible working hours, generous vacation days, and unique travel perks.
- Why this job: Be part of a dynamic team that shapes unforgettable travel experiences for VIPs.
- Qualifications: Experience with VIP travellers and proficiency in GDS Sabre required.
- Other info: Opportunities for career growth and a commitment to diversity and inclusion.
The predicted salary is between 40000 - 50000 £ per year.
We work with some of the biggest names in the Media & Entertainment Industry. Do you have what it takes? Travel Beyond Limits and audition today!
Are you passionate about delivering exceptional, high touch travel support to high profile clients? Do you thrive in fast-paced, dynamic environments where attention to detail and proactive thinking are essential? Join our team as a VVIP Travel Agent, supporting executive-level travellers within the Media & Entertainment sector.
As a VIP Travel Agent, you will be the primary point of contact for elite travellers, managing travel requests via phone, email, and other channels. This position operates on a 24/7 support model, requiring ongoing monitoring of flights to ensure VVIP passengers arrive safely and are seamlessly met by their pre-arranged ground transport.
This role involves handling complex itineraries, offering tailored travel consultation, and thinking creatively to deliver smooth and exceptional experiences—even when plans shift unexpectedly. You may also be required to support private jet arrangements, liaising with operators and coordinating bespoke aviation requirements for high-profile clients.
As a VIP Travel Agent, Media & Entertainment, you will:
- Provide world-class, high-touch service to VIP and VVIP travellers
- Manage incoming travel requests accurately and efficiently using BCD Travel tools and systems
- Search, book, and confirm travel across air, hotel, rail, and ground transport
- Monitor flights 24/7, ensuring on-time tracking, smooth arrivals, and chauffeur meet and greet coordination
- Support private jet servicing where required, including working with charter operators and aviation partners
- Offer expert guidance on client travel policy and provide professional consultation
- Ensure full compliance with UK and international travel regulations, including passports, visas, APIS, security requirements, airline policies
- Maintain strong knowledge of travel supplier rules, global booking processes, and Media & Entertainment travel needs
- Demonstrate a can do attitude, thinking outside the box to resolve complex or time-sensitive issues
About you:
- Proven experience supporting VIP or executive-level travellers
- Strong understanding of the travel industry, procedures, and operational workflows
- High proficiency in GDS Sabre
- Excellent verbal and written communication skills
- Ability to stay calm under pressure and deliver solutions quickly
- Comfortable working within a 24/7 operational structure, including monitoring out-of-hours situations when needed
- Discreet, reliable, and professional when dealing with high-profile clients
- A flexible problem-solver with initiative and creativity
About BCD Media & Entertainment:
We are the Media & Entertainment division of BCD Travel, one of the world’s largest and most admired travel management companies. Leading artists, sporting teams, labels, media, and production companies have trusted us with their travel for over 40 years.
What we offer you:
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
Ready to join the journey? Apply now! We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.
We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively.
VIP Travel Consultant, Media & Entertainment - UK, London, Office, EUROPE in Swanscombe employer: BCD Meetings and Events
Contact Detail:
BCD Meetings and Events Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VIP Travel Consultant, Media & Entertainment - UK, London, Office, EUROPE in Swanscombe
✨Tip Number 1
Network like a pro! Reach out to people in the Media & Entertainment industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for travel and the industry shine through. Be yourself and let them see why you're the perfect fit for their team.
✨Tip Number 3
Prepare for the unexpected! In this fast-paced role, things can change quickly. Think of examples where you've handled last-minute changes or tricky situations with ease—this will impress your interviewers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our awesome team at BCD Travel.
We think you need these skills to ace VIP Travel Consultant, Media & Entertainment - UK, London, Office, EUROPE in Swanscombe
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the Media & Entertainment industry! Share experiences that highlight your love for travel and working with high-profile clients. A genuine passion can really make your application stand out.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We want to see how your background aligns with what we’re looking for in a VIP Travel Consultant.
Highlight Your Problem-Solving Skills: In this role, you’ll need to think on your feet. Share examples of how you’ve successfully navigated challenges in previous roles, especially in fast-paced environments. We love seeing creative solutions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at BCD Meetings and Events
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the travel industry, especially regarding VIP and executive-level services. Brush up on your knowledge of GDS Sabre and be ready to discuss how you’ve handled complex itineraries in the past.
✨Showcase Your Problem-Solving Skills
Prepare examples that highlight your ability to think creatively under pressure. The role requires quick thinking and flexibility, so share stories where you successfully resolved unexpected travel issues for high-profile clients.
✨Demonstrate Attention to Detail
Since this position involves managing intricate travel arrangements, be prepared to discuss how you ensure accuracy in bookings and compliance with travel regulations. Mention any systems or processes you use to maintain high standards.
✨Exude Professionalism and Discretion
As you’ll be dealing with elite travellers, it’s crucial to convey your professionalism. Be ready to talk about how you maintain confidentiality and build trust with high-profile clients, showcasing your reliability and discretion.