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- Tasks: Lead and coach a team of travel consultants to achieve performance targets.
- Company: Join BCD Travel, a global leader in smart business travel solutions.
- Benefits: Enjoy flexible hours, generous vacation, and wellness perks.
- Other info: Be part of a diverse team that values sustainability and community.
- Why this job: Make an impact in the travel industry while developing your skills.
- Qualifications: Experience in corporate travel management and strong leadership skills.
The predicted salary is between 35000 - 45000 £ per year.
Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team.
In this role, you will be responsible for day-to-day management of a travel consultant team, including managing key performance indicators (KPI), workload, providing assistance, and coaching. As the Operations Supervisor you will also be the primary point of contact for the team members and actively coach and develop the team to meet and exceed all performance targets.
As a Supervisor Operations, you will:
- Provide leadership to a team of travel consultants
- Collaborate with performance data to maximize the effectiveness of the team
- Develop learning programs for closing own short- and long-term competency gaps
- Provide the client with the required industry information, such as low fares, exchange costs, and penalties
- Maintain knowledge of necessary regulations (DOT, TSA, passports, visas, etc.)
- Monitor global distribution systems (GDS) queues daily to maintain quality control
About you:
- Extensive experience in the corporate travel management industry
- You have relevant supervising experience
- Advanced skills on GDS Sabre
- Strong critical thinking and problem-solving skills
- Proficient in Microsoft Office applications
- Excellent verbal and written communication skills in English
What we offer you:
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
Ready to join the journey? Apply now!
We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.
We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively.
Supervisor Operations - UK, Virtual, EUROPE employer: BCD Meetings and Events
Contact Detail:
BCD Meetings and Events Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor Operations - UK, Virtual, EUROPE
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the lookout for opportunities. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for virtual interviews by practising common questions and showcasing your leadership skills. Remember, you want to demonstrate how you can coach and develop a team effectively, just like the role requires!
✨Tip Number 3
Show off your GDS expertise! If you've got advanced skills in Sabre, make sure to highlight that during interviews. It’s a key part of the job, and we want to see how you can leverage it to improve team performance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our awesome team at BCD Travel.
We think you need these skills to ace Supervisor Operations - UK, Virtual, EUROPE
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Supervisor Operations role. Highlight your leadership experience and any relevant achievements in the corporate travel management industry.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've successfully managed teams and improved performance in previous roles.
Showcase Your GDS Skills: Since advanced skills on GDS Sabre are crucial, be sure to mention your proficiency clearly. If you have any certifications or training, include those as well to stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at BCD Meetings and Events
✨Know Your Stuff
Make sure you brush up on your knowledge of the corporate travel management industry. Familiarise yourself with key performance indicators (KPIs) and how they relate to team management. Being able to discuss these confidently will show that you're ready to lead a team effectively.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully coached or developed a team. Highlight specific situations where your leadership made a difference, especially in achieving performance targets. This will demonstrate your capability as a Supervisor Operations.
✨Master the GDS
Since advanced skills in GDS Sabre are crucial for this role, make sure you can talk about your experience with it. If possible, practice navigating through common scenarios you might encounter. This will not only impress your interviewers but also show your readiness to hit the ground running.
✨Communicate Clearly
Excellent verbal and written communication skills are essential. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask during the interview, showing your interest in the role and the company culture.