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- Tasks: Help clients travel smart by managing their travel requests and reservations.
- Company: Join BCD Travel, a leader in smart business travel solutions.
- Benefits: Enjoy flexible working hours, generous vacation days, and wellness tools.
- Other info: Be part of a diverse team that values sustainability and community support.
- Why this job: Make a real impact in the travel industry while growing your career.
- Qualifications: Extensive travel agent experience and strong communication skills required.
The predicted salary is between 35000 - 45000 £ per year.
Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team.
As a Senior Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!
As a Senior Travel Agent, you will:
- Search and confirm travel reservations for the customer.
- Have a strong understanding of a client travel policy and can consistently provide consultation to the customer.
- Fulfill all requests regarding necessary regulations.
- Provide the client with the required industry information, such as low fares, exchange costs, and penalties.
- Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement.
- Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported.
About you:
- Extensive Travel Agent experience.
- Working knowledge of the travel industry, policies, procedures, and processes.
- Advanced skills in GDS Sabre.
- Strong verbal and written communication skills in English.
What we offer you:
- Flexible working hours and work-from-home or remote opportunities.
- Opportunities to grow your skillset and career.
- Generous vacation days so you can rest and recharge.
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools.
- Travel industry professional perks and discounts.
- An inclusive work environment where diversity is celebrated.
Ready to join the journey? Apply now! We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply. We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively.
Senior Travel Consultant - UK, London, Virtual, EUROPE in Stoke-on-Trent employer: BCD Meetings and Events
Contact Detail:
BCD Meetings and Events Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Travel Consultant - UK, London, Virtual, EUROPE in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the lookout for a Senior Travel Consultant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your GDS Sabre skills and travel policies. We want you to shine when discussing how you can help clients travel smart and achieve more. Practice common interview questions and think of examples that showcase your customer service expertise.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a great chance to reiterate why you’re the perfect fit for the Senior Travel Consultant position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at BCD Travel. Let’s make this journey together!
We think you need these skills to ace Senior Travel Consultant - UK, London, Virtual, EUROPE in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Travel Consultant role. Highlight your experience in the travel industry and any specific skills that match the job description, like your knowledge of GDS Sabre.
Show Off Your Communication Skills: Since communication is key in this role, use clear and concise language in your application. Don’t forget to showcase your customer service experience and how you’ve helped clients travel smart in the past.
Be Authentic: Let your personality shine through! We want to see who you are beyond your qualifications. Share a bit about your passion for travel and how it drives your work as a consultant.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at BCD Meetings and Events
✨Know Your Stuff
Make sure you brush up on your knowledge of the travel industry, especially policies and procedures. Familiarise yourself with GDS Sabre, as it’s crucial for the role. Being able to discuss specific examples of how you've navigated travel reservations or client requests will show you're the real deal.
✨Showcase Your Communication Skills
As a Senior Travel Consultant, communication is key. Practice articulating your thoughts clearly and confidently. You might want to prepare a few scenarios where you’ve successfully resolved client issues or provided exceptional service, as this will highlight your customer service skills.
✨Be Ready to Suggest Improvements
Think about ways you could enhance operational processes or client relationships. During the interview, don’t hesitate to share your ideas on how to improve efficiency or client satisfaction. This shows that you’re proactive and invested in the company’s success.
✨Embrace the Company Culture
Research BCD Travel’s values and mission. Be prepared to discuss how your personal values align with theirs, especially around sustainability and community involvement. Showing that you resonate with their culture can set you apart from other candidates.