At a Glance
- Tasks: Help clients travel smart by managing their travel reservations and providing expert advice.
- Company: Join BCD Travel, a leader in smart business travel solutions.
- Benefits: Enjoy flexible hours, generous vacation, and wellness perks.
- Other info: Be part of a diverse team that values sustainability and community.
- Why this job: Make a real impact in the travel industry while growing your career.
- Qualifications: Extensive travel agent experience and strong communication skills required.
The predicted salary is between 35000 - 45000 € per year.
Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team.
As a Senior Travel Consultant, you are the face of our company. You will communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? Read on!
As a Senior Travel Agent, you will:
- Search and confirm travel reservations for the customer.
- Have a strong understanding of a client travel policy and can consistently provide consultation to the customer.
- Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.).
- Provide the client with the required industry information, such as low fares, exchange costs, and penalties.
- Seek opportunities to review operational processes and commercial relationships with clients to provide suggestions for improvement.
- Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported.
About you:
- Extensive Travel Agent experience.
- Working knowledge of the travel industry, policies, procedures, and processes.
- Advanced skills in GDS Sabre.
- Strong verbal and written communication skills in English.
What we offer you:
- Flexible working hours and work-from-home or remote opportunities.
- Opportunities to grow your skillset and career.
- Generous vacation days so you can rest and recharge.
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools.
- Travel industry professional perks and discounts.
- An inclusive work environment where diversity is celebrated.
Ready to join the journey? Apply now!
We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.
We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively.
Senior Travel Consultant - UK, London, Virtual, EUROPE in Salisbury employer: BCD Meetings and Events
At BCD Travel, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values collaboration, flexibility, and personal growth. Our London-based team enjoys the benefits of remote working options, generous vacation days, and a commitment to sustainability through community engagement. Join us to develop your career in a supportive environment where diversity is celebrated and every employee's contribution is valued.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Travel Consultant - UK, London, Virtual, EUROPE in Salisbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the lookout for a Senior Travel Consultant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for travel consultants and practice your answers. Make sure you can showcase your extensive experience and knowledge of travel policies, as well as your customer service skills.
✨Tip Number 3
Show off your GDS Sabre skills! If you’ve got advanced skills in this area, make it known during interviews. Consider bringing examples of how you've used these skills to improve client experiences or streamline processes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at BCD Travel.
We think you need these skills to ace Senior Travel Consultant - UK, London, Virtual, EUROPE in Salisbury
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Travel Consultant role. Highlight your travel industry experience and any relevant skills, especially your GDS Sabre expertise. We want to see how you can bring value to our team!
Show Off Your Communication Skills:Since communication is key in this role, use clear and concise language in your application. We love seeing candidates who can express themselves well, so don’t hold back on showcasing your strong verbal and written skills!
Demonstrate Your Customer Service Passion:In your application, share examples of how you've gone above and beyond for clients in the past. We’re looking for someone who truly cares about customer service, so let us know how you’ve made a difference in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our amazing team at BCD Travel!
How to prepare for a job interview at BCD Meetings and Events
✨Know Your Travel Stuff
Make sure you brush up on your knowledge of the travel industry, especially policies and procedures. Familiarise yourself with common regulations like DOT and TSA requirements, as well as the ins and outs of GDS Sabre. This will show that you're not just a candidate, but someone who truly understands the role.
✨Showcase Your Communication Skills
As a Senior Travel Consultant, communication is key. Prepare to demonstrate your verbal and written skills during the interview. You might want to practice answering questions clearly and concisely, and even consider role-playing scenarios where you handle client requests or complaints.
✨Be Ready to Discuss Improvement Ideas
Think about ways to enhance operational processes or client relationships in the travel industry. Be prepared to share specific examples or suggestions during your interview. This shows that you’re proactive and can contribute to the company’s growth.
✨Emphasise Your Customer Service Passion
Since customer service is at the heart of this role, be ready to share stories that highlight your dedication to client satisfaction. Whether it’s going above and beyond for a customer or resolving a tricky situation, these anecdotes will help paint you as the ideal candidate.
