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- Tasks: Help clients travel smart by managing their travel reservations and providing expert advice.
- Company: Join BCD Travel, a global leader in smart business travel solutions.
- Benefits: Enjoy flexible hours, generous vacation days, and wellness support.
- Why this job: Make a real impact in the travel industry while growing your career.
- Qualifications: Extensive travel agent experience and strong communication skills required.
- Other info: Be part of a diverse team that values sustainability and community engagement.
The predicted salary is between 35000 - 45000 £ per year.
Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team.
As a Senior Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!
As a Senior Travel Agent, you will:
- Search and confirm travel reservations for the customer.
- Have a strong understanding of a client travel policy and can consistently provide consultation to the customer.
- Fulfill all requests regarding necessary regulations.
- Provide the client with the required industry information, such as low fares, exchange costs, and penalties.
- Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement.
- Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported.
About you:
- Extensive Travel Agent experience.
- Working knowledge of the travel industry, policies, procedures, and processes.
- Advanced skills in GDS Sabre.
- Strong verbal and written communication skills in English.
What we offer you:
- Flexible working hours and work-from-home or remote opportunities.
- Opportunities to grow your skillset and career.
- Generous vacation days so you can rest and recharge.
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools.
- Travel industry professional perks and discounts.
- An inclusive work environment where diversity is celebrated.
Ready to join the journey? Apply now!
We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.
We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively.
Senior Travel Consultant - UK, London, Virtual, EUROPE in Richmond employer: BCD Meetings and Events
Contact Detail:
BCD Meetings and Events Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Travel Consultant - UK, London, Virtual, EUROPE in Richmond
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for virtual interviews by practising common questions and showcasing your travel expertise. Make sure to highlight your experience with GDS Sabre and how you've helped clients travel smart in the past.
✨Tip Number 3
Stay updated on travel trends and regulations. This knowledge will not only impress potential employers but also show that you're passionate about the industry and ready to provide valuable insights.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at BCD Travel.
We think you need these skills to ace Senior Travel Consultant - UK, London, Virtual, EUROPE in Richmond
Some tips for your application 🫡
Show Your Travel Passion: When writing your application, let your love for travel shine through! Share personal experiences or insights that highlight your enthusiasm for the industry. We want to see how you connect with the world of travel.
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Travel Consultant role. Highlight relevant experience, especially with GDS Sabre and customer service. We appreciate when applicants take the time to align their skills with our needs!
Be Clear and Concise: Keep your writing straightforward and to the point. Use clear language to describe your previous roles and achievements. We value effective communication, so show us you can convey your thoughts without any fluff!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy and ensures your application goes straight to our team. Don’t miss out on this opportunity to join us!
How to prepare for a job interview at BCD Meetings and Events
✨Know Your Stuff
Before the interview, brush up on your knowledge of the travel industry, especially regarding policies and procedures. Familiarise yourself with GDS Sabre, as it’s crucial for the role. Being able to discuss specific examples of how you've used these tools in past roles will impress your interviewers.
✨Showcase Your Communication Skills
As a Senior Travel Consultant, communication is key. Practice articulating your thoughts clearly and confidently. You might want to prepare a few scenarios where you successfully resolved client issues or improved processes, highlighting your customer service skills.
✨Demonstrate Problem-Solving Abilities
Think of instances where you identified opportunities for improvement in operational processes. Be ready to share these examples during the interview, showcasing your proactive approach and ability to think critically about challenges in the travel industry.
✨Align with Company Values
Research BCD Travel's commitment to sustainability and community involvement. During the interview, express your enthusiasm for these values and how you can contribute to them. This shows that you’re not just looking for a job, but you genuinely want to be part of their mission.