At a Glance
- Tasks: Source and negotiate venues for exciting events, exceeding client expectations.
- Company: Join BCD Meetings & Events, a global leader in innovative event planning.
- Benefits: Enjoy life assurance, 23 days holiday, and flexible working perks.
- Other info: Collaborative team environment with opportunities for personal growth.
- Why this job: Make a real impact in the events industry while developing your skills.
- Qualifications: Experience in venue sourcing and strong negotiation skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
About Us:
At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behaviour for our customers. As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward. Headquartered in Chicago, with locations in 60+ countries across the world, BCD M&E's team of 2,000+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.
While we can't guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.
About the role:
We are looking for a Venue Find Consultant. This full-time role is at the forefront of client interaction, you'll harness your expertise in both international and UK venue sourcing, contracting, and negotiating. Your responsibilities will include understanding client needs for meetings and events, identifying the ideal venue that aligns with their requirements, securing the best prices within budget, and consistently delivering solutions that surpass expectations.
If you have a strong background in venue sourcing and a track record of successful negotiations, this role offers the chance to make a significant impact. Interested? Let's explore further.
As a Venue Find Consultant, you will:
- Elevate client experiences by providing a proactive, high-quality service. This involves understanding and exceeding customer service expectations, and being proficient in all necessary systems and processes to align with client requirements.
- Continue to develop your knowledge of venue destinations through positive engagement with key suppliers, participation in familiarisation trips, destination workshops, and webinars as needed.
- Collaborate effectively within the team to devise and implement the best solutions for our clients, ensuring they receive comprehensive support throughout their journey with BCD Meetings and Events. This includes working closely with other departments, such as finance, to manage invoicing and financial transactions smoothly and efficiently.
- Assist the Team Manager as required on various matters including monitoring customer service levels and quality assurance. Also, you will assist with training and development of the consultants by sharing your knowledge and experience.
- Consistently apply and demonstrate venue and destination knowledge to all customers. Also be willing to constantly develop and expand your knowledge of the meetings & events industry, with both suppliers and destinations.
You’re good at:
- Staying up to date with the latest meetings and events venues both within the UK and internationally.
- Demonstrating a flexible and proactive work ethic, adept at managing multiple priorities and projects. You are resilient under pressure and excel in customer interactions, whether it be via phone, email, or in person.
- Utilising MS Office, especially Excel, and showing proficiency in managing data across various databases.
- Being motivated to provide the best customer service for each client while developing your own knowledge, skills and experience.
- Exemplifying our company values in every aspect of your work. You're a team player focused on collaborative problem-solving, acting with intention, and prioritising the client's needs and the company's goals.
You might also have:
- Previous experience with venue booking systems.
- Proven negotiating and contracting experience with external suppliers.
Our Benefits for this role:
Life Assurance x1 your annual salary, 23 days holiday plus
Venue Find Consultant - UK, London, Office, EUROPE employer: BCD Meetings and Events
At BCD Meetings & Events, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values people, passion, and purpose. Our London office provides a flexible workplace with fantastic perks, fostering employee growth through continuous learning and collaboration. Join us to make a meaningful impact in the meetings and events industry while being part of a supportive community that genuinely cares about your success.
StudySmarter Expert Advice🤫
We think this is how you could land Venue Find Consultant - UK, London, Office, EUROPE
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like BCD Meetings and Events who are looking for fresh talent for roles like Venue Find Consultant - UK, London, Office, EUROPE.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like BCD Meetings and Events and give you a leg up for your Venue Find Consultant - UK, London, Office, EUROPE application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Venue Find Consultant - UK, London, Office, EUROPE openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Venue Find Consultant - UK, London, Office, EUROPE
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Venue Find Consultant - UK, London, Office, EUROPE role at BCD Meetings and Events.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Venue Find Consultant - UK, London, Office, EUROPE position at BCD Meetings and Events.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of BCD Meetings and Events.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to BCD Meetings and Events's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Venue Find Consultant - UK, London, Office, EUROPE.
How to prepare for a job interview at BCD Meetings and Events
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at BCD Meetings and Events.
