Director, CSS TSSM Travel Technology - UK, Virtual, EUROPE in London

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team.

The Director, CSS TSSM Travel Technology is responsible for assessing incidents and determining a solution approach. You will need to proactively identify opportunities for improvements. You also will need to plan and monitor the functional vertical in TSSM.

As a Director, CSS TSSM Travel Technology, you will:

• Conduct assessments in a logical way, replicate error or test situation if possible.
• Coordinate activities with a range of internal or external teams across various issues.
• Define scope and complexity of projects, design process flows, design setups and determine the level of effort.
• Manage product innovation and product releases and demonstrate customer management.
• Manage productivity targets and service level agreements.
• Manage performance of the respective global team and take appropriate actions where needed.
• Participate actively in required recruitment.

About you:

• Experience in the travel industry is required.
• Experience in managing technology is required.
• You have advanced project management experience.
• You have administration knowledge of online booking tools.
• You are very familiar with minimum GDS (Sabre and/or Amadeus).
• You have worked in a collaborative and international workspace.
• You have excellent written and verbal communication skills in English.
• You have presented to customers and audiences before.

About us:

We are a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually.

We are committed to sustainability and to driving success for our customers, our business and ourselves.

Your life at BCD:

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy.

You’ll be offered:

• Flexible working hours and work-from-home or remote opportunities.
• Opportunities to grow your skillset and career.
• Generous vacation days so you can rest and recharge.
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools.
• Travel industry professional perks and discounts.
• An inclusive work environment where diversity is celebrated.

At BCD Travel we value you; our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Director, CSS TSSM Travel Technology is between $96,000 and $112,000. The actual pay depends on your skills, qualifications, experience and geographical location.

Ready to join the journey? Apply now!

We are dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.