At a Glance
- Tasks: Help clients travel smart by managing their bookings and providing expert advice.
- Company: Join a leading travel management company with a global presence.
- Benefits: Enjoy flexible hours, generous vacation, and wellness perks.
- Other info: Work in a dynamic, inclusive environment that values diversity.
- Why this job: Be the face of travel for clients and make their journeys unforgettable.
- Qualifications: Experience in travel consulting and strong communication skills required.
The predicted salary is between 28800 - 43200 £ per year.
Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team.
As a Senior Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!
As a Senior Travel Agent, you will:
- Search and confirm travel reservations for the customer.
- Have a strong understanding of a client travel policy and can consistently provide consultation to the customer.
- Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.).
- Provide the client with the required industry information, such as low fares, exchange costs, and penalties.
- Seek opportunities to review operational processes and commercial relationships with clients to provide suggestions for improvement.
- Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported.
About you:
- You have extensive travel agent experience.
- Relevant skills in GDS Sabre and/or Amadeus.
- Strong verbal and written communication skills in English.
- Solid working knowledge of the travel industry, policies, procedures, and processes.
About us:
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually. We’re committed to sustainability and to driving success for our customers, our business and ourselves.
Your life at BCD:
Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy.
You’ll be offered:
- Flexible working hours and work-from-home or remote opportunities.
- Opportunities to grow your skillset and career.
- Generous vacation days so you can rest and recharge.
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools.
- Travel industry professional perks and discounts.
- An inclusive work environment where diversity is celebrated.
Ready to join the journey? Apply now!
We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.
We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively.
Senior Travel Consultant - UK, Liverpool, Office, EUROPE employer: BCD Meetings and Events
At BCD Travel, we pride ourselves on being a market leader in travel management, offering our employees a dynamic and flexible work environment that promotes a healthy work-life balance. As a Senior Travel Consultant in Liverpool, you'll enjoy generous vacation days, opportunities for professional growth, and a supportive culture that celebrates diversity and inclusion, all while contributing to our commitment to sustainability and client success.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Travel Consultant - UK, Liverpool, Office, EUROPE
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the hunt for a Senior Travel Consultant role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of GDS systems like Sabre and Amadeus. Be ready to discuss how you've used these tools in past roles to enhance customer service and streamline travel bookings.
✨Tip Number 3
Showcase your communication skills! During interviews, share specific examples of how you've effectively communicated with clients to meet their travel needs. This is key for a Senior Travel Consultant, so make it count!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at BCD.
We think you need these skills to ace Senior Travel Consultant - UK, Liverpool, Office, EUROPE
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Senior Travel Consultant role. Highlight your travel industry knowledge and any relevant GDS experience, like Sabre or Amadeus, to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for travel and customer service, and explain how you can help clients travel smart. Keep it engaging and personal – we want to see your personality!
Showcase Your Communication Skills:Since communication is key in this role, make sure your written application is clear and concise. Use professional language but let your unique voice come through. We love seeing candidates who can express themselves effortlessly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at BCD Meetings and Events
✨Know Your Travel Stuff
Brush up on your knowledge of the travel industry, especially regarding policies and procedures. Be ready to discuss how you’ve navigated complex travel arrangements in the past, as this will show your expertise and confidence.
✨Master the GDS Systems
Since experience with GDS Sabre and/or Amadeus is crucial, make sure you’re familiar with their functionalities. Prepare to answer questions about how you’ve used these systems to enhance customer service or streamline processes.
✨Showcase Your Communication Skills
As a Senior Travel Consultant, communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play common client scenarios to demonstrate your ability to handle requests and provide solutions.
✨Be Ready to Suggest Improvements
Think about past experiences where you identified areas for improvement in travel processes. Be prepared to share specific examples during the interview, as this shows your proactive approach and commitment to enhancing client relationships.
