At a Glance
- Tasks: Help clients travel smart by managing their bookings and providing expert advice.
- Company: Join BCD Travel, a leader in sustainable business travel solutions.
- Benefits: Enjoy flexible hours, generous vacation, and wellness perks.
- Other info: Be part of a diverse team that values collaboration and community.
- Why this job: Make a real impact in the travel industry while growing your career.
- Qualifications: Experience as a Travel Agent and strong communication skills required.
The predicted salary is between 35000 - 45000 € per year.
Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team.
As a Senior Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!
As a Senior Travel Agent, you will:
- Search and confirm travel reservations for the customer.
- Have a strong understanding of a client travel policy and can consistently provide consultation to the customer.
- Fulfill all requests regarding necessary regulations.
- Provide the client with the required industry information, such as low fares, exchange costs, and penalties.
- Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement.
- Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported.
About you:
- Extensive Travel Agent experience.
- Working knowledge of the travel industry, policies, procedures, and processes.
- Advanced skills in GDS Sabre.
- Strong verbal and written communication skills in English.
What we offer you:
- Flexible working hours and work-from-home or remote opportunities.
- Opportunities to grow your skillset and career.
- Generous vacation days so you can rest and recharge.
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools.
- Travel industry professional perks and discounts.
- An inclusive work environment where diversity is celebrated.
Ready to join the journey? Apply now!
We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.
We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively.
Senior Travel Consultant - UK, London, Virtual, EUROPE in Kingston upon Thames employer: BCD Meetings and Events
At BCD Travel, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and well-being. As a Senior Travel Consultant, you'll enjoy flexible working arrangements, generous vacation days, and unique opportunities to develop your skills while making a positive impact through our global sustainability initiatives. Join our passionate team in London and experience a rewarding career where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Travel Consultant - UK, London, Virtual, EUROPE in Kingston upon Thames
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for virtual interviews by practising common questions and showcasing your travel expertise. Make sure to highlight your experience with GDS Sabre and how you've helped clients travel smart in the past.
✨Tip Number 3
Stay updated on travel trends and regulations. This knowledge will not only impress potential employers but also show that you're passionate about the industry and ready to provide valuable insights.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at BCD Travel.
We think you need these skills to ace Senior Travel Consultant - UK, London, Virtual, EUROPE in Kingston upon Thames
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Travel Consultant role. Highlight your travel industry experience and any relevant skills, especially in GDS Sabre. We want to see how you can bring value to our team!
Show Off Your Communication Skills:Since communication is key in this role, use clear and concise language in your application. We love seeing candidates who can express themselves well, so don’t hold back on showcasing your strong verbal and written skills!
Demonstrate Your Customer Service Passion:We’re looking for someone with customer service at heart. In your application, share examples of how you've gone above and beyond for clients in the past. This will help us see your dedication to helping others travel smart.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our journey!
How to prepare for a job interview at BCD Meetings and Events
✨Know Your Stuff
Before the interview, brush up on your knowledge of the travel industry, especially regarding policies and procedures. Familiarise yourself with GDS Sabre, as it’s crucial for the role. Being able to discuss specific examples of how you've navigated travel reservations or client consultations will show you’re the real deal.
✨Showcase Your Communication Skills
As a Senior Travel Consultant, communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few scenarios where you successfully resolved client issues or provided exceptional service. This will demonstrate your customer service skills and ability to connect effortlessly.
✨Be Ready to Suggest Improvements
Think about operational processes you’ve encountered in previous roles. Be prepared to discuss how you would approach reviewing and improving these processes at BCD Travel. Showing that you can think critically and offer constructive suggestions will set you apart from other candidates.
✨Embrace the Company Culture
Research BCD Travel’s values and mission. They emphasise sustainability and community involvement, so be ready to share how your personal values align with theirs. This will not only show your enthusiasm for the role but also your commitment to being part of their team.
