At a Glance
- Tasks: Help clients travel smart by managing their travel reservations and providing expert advice.
- Company: Join BCD Travel, a global leader in smart business travel solutions.
- Benefits: Enjoy flexible hours, generous vacation days, and wellness perks.
- Other info: Be part of a diverse team that values sustainability and community engagement.
- Why this job: Make a real impact in the travel industry while growing your skills.
- Qualifications: Extensive travel agent experience and strong communication skills required.
The predicted salary is between 35000 - 45000 € per year.
Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team.
As a Senior Travel Consultant, you are the face of our company. You will communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? Read on!
As a Senior Travel Agent, you will:
- Search and confirm travel reservations for the customer.
- Have a strong understanding of a client travel policy and can consistently provide consultation to the customer.
- Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.).
- Provide the client with the required industry information, such as low fares, exchange costs, and penalties.
- Seek opportunities to review operational processes and commercial relationships with clients to provide suggestions for improvement.
- Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported.
About you:
- Extensive Travel Agent experience.
- Working knowledge of the travel industry, policies, procedures, and processes.
- Advanced skills in GDS Sabre.
- Strong verbal and written communication skills in English.
What we offer you:
- Flexible working hours and work-from-home or remote opportunities.
- Opportunities to grow your skillset and career.
- Generous vacation days so you can rest and recharge.
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools.
- Travel industry professional perks and discounts.
- An inclusive work environment where diversity is celebrated.
Ready to join the journey? Apply now!
We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.
We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively.
Senior Travel Consultant - UK, London, Virtual, EUROPE in Hitchin employer: BCD Meetings and Events
At BCD Travel, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises collaboration and personal growth. As a Senior Travel Consultant in London, you'll enjoy flexible working arrangements, generous vacation days, and unique opportunities to develop your skills while making a positive impact through our community initiatives. Join us to be part of a global team that values open communication and celebrates diversity, all while helping clients travel smart and achieve more.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Travel Consultant - UK, London, Virtual, EUROPE in Hitchin
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the lookout for a Senior Travel Consultant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research BCD Travel and understand their values, services, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Showcase your skills! During interviews, highlight your extensive experience as a Travel Agent and your knowledge of GDS Sabre. Use specific examples to demonstrate how you've helped clients travel smart and achieve more.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at BCD Travel.
We think you need these skills to ace Senior Travel Consultant - UK, London, Virtual, EUROPE in Hitchin
Some tips for your application 🫡
Show Your Travel Passion:When writing your application, let your love for travel shine through! Share personal experiences or insights that highlight your enthusiasm for the industry. We want to see how you connect with the world of travel.
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Travel Consultant role. Highlight relevant experience and skills, especially your knowledge of travel policies and GDS Sabre. This shows us you’re serious about joining our team!
Be Clear and Concise:Keep your writing straightforward and to the point. Use clear language to describe your past roles and achievements. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at BCD Meetings and Events
✨Know Your Travel Stuff
Make sure you brush up on your knowledge of the travel industry, especially policies and procedures. Familiarise yourself with common regulations like DOT and TSA requirements, as well as the ins and outs of GDS Sabre. This will show that you're not just a candidate, but someone who truly understands the role.
✨Showcase Your Communication Skills
As a Senior Travel Consultant, communication is key. Prepare to demonstrate your verbal and written skills during the interview. You might be asked to role-play a client interaction, so practice articulating your thoughts clearly and confidently. Remember, it’s all about making the client feel valued and understood.
✨Be Ready to Problem-Solve
Think of examples from your past experience where you've successfully resolved issues for clients. Whether it was finding a last-minute flight or navigating complex travel policies, having specific stories ready will highlight your problem-solving abilities and customer service focus.
✨Research BCD Travel
Before the interview, take some time to learn about BCD Travel's values, mission, and recent achievements. Understanding their approach to sustainability and community involvement can help you align your answers with their company culture, showing that you’re genuinely interested in being part of their team.
