Team Leader, Sports & Events - UK, Fleet, Office, EUROPE in Heath

About Us: At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behaviour for our customers. As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward. Headquartered in Chicago, with locations in 60+ countries across the world, BCD M&E's team of 2,000+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.

While we can't guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.

About the role: Are you a passionate leader who loves sports and events? As the Team Leader for Sports & Events (12M FTC), you'll get to inspire and develop our incredible team while driving exciting programmes for client dedicated banking team. With daily challenges and dynamic relationships, every day will be filled with the thrill of ticketing and social events.

If you're ready to take the helm and make an impact, we want to hear from you!

As a Team Leader, Sports & Events, you will:

• Foster client relationships with the Regional Account Director and assist with client project goals as needed.
• Conduct team performance reviews per company standards.
• Ensure compliance with Service Level Agreement operational elements.
• Manage and delegate team workload effectively.
• Oversee accurate data entry within the team.
• Manage multiple programme timelines and ensure clear communication throughout the planning process.
• Update operational SOPs and communicate changes to the team.
• Collaborate with the Regional Account Director, clients, and suppliers to enhance operational efficiency.

You're good at:

• Leading, training, and motivating a dynamic team in the sports and events space.
• Building strong relationships with corporate hospitality and event ticketing suppliers.
• Managing multiple projects with excellent organisational and time management skills.
• Analysing key metrics and providing strategic insights to drive improvements.
• Communicating effectively at all levels, ensuring clarity with stakeholders and team members.

You might also have:

• A degree related to hospitality, events, or business management.
• Experience in the corporate hospitality and event ticketing industry.
• Experience using event management technology like Cvent.

You should know:

• This is a hybrid role that requires 1 day a week in the Fleet office and 1-2 days a week in the London Client office (travel expenses would be reimbursed).
• Our standard working hours are 9.00 - 17.30 with an hour break.
• You must have the right to work in the UK.

How to apply: Click apply now to be considered.

THE PERKS

• Flexible Working: We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.
• Room to Grow: Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.
• Everyone has a voice: We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.
• Make your move: The diversity of roles across BCD M&E's global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career - there's always room to move.
• We've got you covered: Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition programme.
• We're positive. You'll love it: It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.