At a Glance
- Tasks: Manage global accounts in the Media & Entertainment industry and drive client success.
- Company: Join BCD Travel, a leader in travel management with a focus on innovation.
- Benefits: Enjoy flexible hours, generous vacation, and a supportive work environment.
- Other info: Remote work options available, with opportunities for professional growth.
- Why this job: Shape the future of travel while working with top clients and cutting-edge technology.
- Qualifications: Experience in account management and strong communication skills required.
The predicted salary is between 79200 - 96800 £ per year.
We work with some of the biggest names in the Media & Entertainment Industry. In this role, you will be responsible for managing all aspects of a Media & Entertainment unique client portfolio of global account(s) to include but not limited to client retention, contract negotiation, implementation and business consolidation, sales of products and services, financials (budgets, billing, payment and profitability), business planning and reviews, establishing relationships with key decision makers in multiple regions, staff development, business continuance and escalation of operational issues. You will deliver high touch consultancy and strategy to the client.
What You'll Do
- Be responsible for the coordination of all central communication across regions for both BCD Travel and the client's global initiatives or interests.
- Formulate and manage multi-national business plans with the client with the goal of increasing revenues, decreasing cost, better utilizing assets, and reducing risk of client attrition.
- Develop Service Level Agreement for Service, Financial, MIS/CDS, Program Performance, Technology, and Communication indicators.
- Create and manage to budgets and financials (includes billing, payment & profitability).
- Establish and maintain relationships with key customer decision makers at all levels within the customer organization, including introduction of BCD Travel senior management to customer.
- Negotiate client contract terms and manage to all contractual terms.
- Identify opportunities to use global technology tools and new processes.
What You'll Bring
- Extensive travel industry experience in account management.
- Experience implementing and managing large market/global clients.
- Thorough knowledge of business travel management and travel industry technology.
- Effective communication skills (oral, written & presentation) in English.
- Experience managing cross functional work teams.
- Ability to travel domestically & internationally on regular basis.
About BCD Media & Entertainment
We are the Media & Entertainment division of BCD Travel, one of the worlds largest and most admired travel management companies. Leading artists, sporting teams, labels, media, and production companies have trusted us with their travel for over 40 years.
Why you'll love working here
- Join a global industry leader where curiosity drives innovation, growth is continuous, and every voice matters.
- At BCD, you'll have the freedom to make an impact, the support to develop your potential, and the opportunity to help shape the future of travel.
What's in it for you
- Flexible working hours and work-from-home or remote opportunities.
- Opportunities to grow your skillset and career.
- Work at the forefront of travel technology and help shape the future of business travel.
- Generous vacation days so you can rest and recharge.
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools.
- Travel industry professional perks and discounts.
- An inclusive work environment where diversity is celebrated.
- Work From Anywhere opportunity for 60 days per year.
At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Global Account Manager II, Media & Entertainment is between $108,000 and $127,000. The actual pay depends on your skills, qualifications, experience and geographical location.
Ready to shape what's next? Apply now!
We're dedicated to building a diverse, inclusive and authentic workplace. If you're excited about a role, but your experience doesn't align perfectly, we still encourage you to apply. We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively.
Global Account Manager II - UK, Virtual, EUROPE employer: BCD Meetings and Events
At The Collective, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture in the heart of London. Our team enjoys a flexible workplace with fantastic perks, including a birthday day off and 25 days of holiday, all while engaging in meaningful projects that inspire creativity and innovation. We are committed to employee growth, offering opportunities to collaborate across diverse teams and develop your skills in a supportive environment where your unique perspective is valued.
StudySmarter Expert Advice🤫
We think this is how you could land Global Account Manager II - UK, Virtual, EUROPE
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like BCD Meetings and Events who are looking for fresh talent for roles like Global Account Manager II - UK, Virtual, EUROPE.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like BCD Meetings and Events and give you a leg up for your Global Account Manager II - UK, Virtual, EUROPE application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Global Account Manager II - UK, Virtual, EUROPE openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Global Account Manager II - UK, Virtual, EUROPE
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Global Account Manager II - UK, Virtual, EUROPE role at BCD Meetings and Events.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Global Account Manager II - UK, Virtual, EUROPE position at BCD Meetings and Events.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of BCD Meetings and Events.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to BCD Meetings and Events's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Global Account Manager II - UK, Virtual, EUROPE.
How to prepare for a job interview at BCD Meetings and Events
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at BCD Meetings and Events.
