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- Tasks: Help clients travel smart by managing their travel reservations and providing expert advice.
- Company: Join a leading travel management company with a global presence.
- Benefits: Enjoy flexible working hours, generous vacation days, and wellness perks.
- Why this job: Be the face of our company and make a real impact in the travel industry.
- Qualifications: Extensive travel agent experience and strong communication skills required.
- Other info: Work in a dynamic, inclusive environment that celebrates diversity.
The predicted salary is between 28800 - 48000 £ per year.
Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team.
As a Senior Travel Consultant, you are the face of our company. You'll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!
As a Senior Travel Agent, you will:
- Search and confirm travel reservations for the customer.
- Have a strong understanding of a client travel policy and can consistently provide consultation to the customer.
- Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.).
- Provide the client with the required industry information, such as low fares, exchange costs, and penalties.
- Seek opportunities to review operational processes and commercial relationships with clients to provide suggestions for improvement.
- Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported.
About you:
- You have extensive travel agent experience.
- Relevant skills in GDS Sabre and/or Amadeus.
- Strong verbal and written communication skills in English.
- Solid working knowledge of the travel industry, policies, procedures, and processes.
About us:
We're a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world's best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually.
We're committed to sustainability and to driving success for our customers, our business and ourselves.
Your life at BCD:
Working at BCD means connecting, collaborating and celebrating. You'll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy.
You'll be offered:
- Flexible working hours and work-from-home or remote opportunities.
- Opportunities to grow your skillset and career.
- Generous vacation days so you can rest and recharge.
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools.
- Travel industry professional perks and discounts.
- An inclusive work environment where diversity is celebrated.
Ready to join the journey? Apply now!
We're dedicated to building a diverse, inclusive and authentic workplace. If you're excited about a role, but your experience doesn't align perfectly, we still encourage you to apply.
We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.
Senior Travel Consultant - UK, Liverpool, Office, EUROPE in Culcheth employer: BCD Meetings and Events
Contact Detail:
BCD Meetings and Events Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Travel Consultant - UK, Liverpool, Office, EUROPE in Culcheth
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching BCD Travel and understanding their values. Tailor your responses to show how your experience aligns with their mission of helping clients travel smart and achieve more.
✨Tip Number 3
Practice your communication skills! As a Senior Travel Consultant, you'll need to convey information clearly and confidently. Role-play common interview scenarios with a friend to sharpen your delivery.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at BCD Travel.
We think you need these skills to ace Senior Travel Consultant - UK, Liverpool, Office, EUROPE in Culcheth
Some tips for your application 🫡
Show Your Travel Passion: When writing your application, let your love for travel shine through! Share personal experiences or insights that highlight your enthusiasm for the industry. We want to see how you connect with the world of travel.
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Travel Consultant role. Highlight relevant experience with GDS systems like Sabre or Amadeus, and showcase your customer service skills. We appreciate when applicants take the time to align their background with our needs.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s industry-specific. We value effective communication, so make sure your written skills are on display right from the start!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and you’ll be part of our journey in no time. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at BCD Meetings and Events
✨Know Your Travel Stuff
Brush up on your knowledge of the travel industry, especially regarding policies and procedures. Be ready to discuss how you’ve navigated complex travel requests in the past and how you can help clients travel smart.
✨Master the GDS
Make sure you're familiar with GDS systems like Sabre and Amadeus. During the interview, be prepared to demonstrate your proficiency and share examples of how you've used these tools to enhance customer service.
✨Showcase Your Communication Skills
As a Senior Travel Consultant, communication is key. Practice articulating your thoughts clearly and confidently. Think of scenarios where you’ve successfully resolved client issues or provided exceptional service.
✨Be Ready to Suggest Improvements
Think about operational processes you’ve encountered in previous roles. Be prepared to discuss how you would approach reviewing and improving these processes at BCD Travel, showing your proactive mindset.