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- Tasks: Lead travel tech projects and enhance customer experiences in a dynamic environment.
- Company: Join BCD Travel, a global leader in smart business travel solutions.
- Benefits: Enjoy flexible hours, generous vacation, and wellness support.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
- Why this job: Make a real impact in the travel industry while growing your career.
- Qualifications: Experience in travel tech and excellent communication skills required.
The predicted salary is between 50000 - 65000 £ per year.
Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team.
The CSS TSSM Travel Technology Manager is responsible for assessing incidents and determining solution approaches during the implementation stage. You will need to understand the request for changes and determine the best approach. You will also need to apply a solution approach and ensure the business problem has been resolved. This role will proactively identify opportunities for improvements.
As a CSS TSSM Travel Technology Manager, you will:
- Conduct customer facing implementations of OBTs and other products
- Logically conduct assessments, replicate errors or test situations if possible
- Coordinate activities with a range of internal or external teams across various issues
- Execute small to highest complex configuration changes (many systems, many logics, many interactions, and dependencies)
- Demonstrate excellent customer service and develop customer-centric communication
- Support defined and agreed productivity targets
- Adopt constructive collaboration behaviour within and outside the team
About you:
- Advanced experience in the corporate travel industry is required
- Advanced experience in travel technology is required
- Basic project management experience
- Advanced administration knowledge of online booking tool (Concur, Cytric or other relevant tool)
- Commercial Support Experience
- Advanced experience in an international workspace
- Excellent written and verbal communication skills in English
What we offer you:
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
Ready to join the journey? Apply now!
We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.
We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively.
CSS TSSM Travel Technology Manager - UK, Virtual, EUROPE employer: BCD Meetings and Events
Contact Detail:
BCD Meetings and Events Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CSS TSSM Travel Technology Manager - UK, Virtual, EUROPE
✨Tip Number 1
Network like a pro! Reach out to people in the travel tech industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your experience with online booking tools and project management. This will help you stand out during interviews.
✨Tip Number 3
Prepare for the interview by researching BCD Travel’s values and recent projects. Tailor your answers to show how your experience aligns with their mission and how you can contribute to their goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace CSS TSSM Travel Technology Manager - UK, Virtual, EUROPE
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the CSS TSSM Travel Technology Manager role. Highlight your experience in the corporate travel industry and any relevant tech skills. We want to see how you fit into our team!
Showcase Your Communication Skills: Since excellent written communication is key for this role, ensure your application is clear and concise. Use professional language but let your personality shine through. We love a bit of character!
Highlight Problem-Solving Experience: In your application, mention specific instances where you've assessed incidents or implemented solutions in travel technology. We’re looking for proactive problem solvers who can think on their feet!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at BCD Meetings and Events
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of online booking tools like Concur or Cytric. Be ready to discuss how you've used these tools in past roles and how they can be leveraged to improve customer experiences.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've assessed incidents and implemented solutions in previous jobs. Think about specific situations where you identified opportunities for improvement and how you approached them.
✨Communicate Clearly and Confidently
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly. Use role-play with a friend to simulate interview questions, focusing on how you would explain complex technical issues in simple terms.
✨Demonstrate Collaborative Spirit
Be ready to discuss how you've worked with various teams in the past. Highlight your experience in coordinating activities across different departments and how you fostered constructive collaboration to achieve common goals.