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- Tasks: Assist clients with travel arrangements and learn industry tools.
- Company: Join BCD Travel, a leader in smart business travel solutions.
- Benefits: Flexible hours, generous vacation, and wellness support.
- Other info: Inclusive workplace celebrating diversity and offering growth potential.
- Why this job: Kickstart your career in the exciting travel industry with global opportunities.
- Qualifications: GCSE Maths and English preferred; customer service experience is a plus.
The predicted salary is between 18000 - 25000 £ per year.
Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team.
This entry level position is responsible for completing all incoming tasks as assigned. The Consultant will be trained to work in multiple GDSs and processes requests based on industry, client and BCD Travel rules and procedures.
As an Apprentice Business Travel Agent, you will:
- Assist clients in creating itineraries and booking travel arrangements to meet their requirements.
- Identify and learn how to use the appropriate BCD Travel tools and systems to complete requests.
- Learn and enhance knowledge of the various travel industries supported (air, car, hotel, etc.).
- Complete assigned tasks with a minimum of errors.
- Successfully complete designated training and development opportunities.
About you:
- GCSE Maths and English grades 4 or above (C or above) is preferred, but not essential.
- Work experience in a Customer service environment working as part of a Team is preferred.
- Strong working knowledge of the Internet and Microsoft Office applications.
- Understand the online booking process and have a good knowledge of the Internet.
- Ability to handle multiple priorities simultaneously.
What we offer you:
- Flexible working hours and work-from-home or remote opportunities.
- Opportunities to grow your skillset and career.
- Generous vacation days so you can rest and recharge.
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools.
- Travel industry professional perks and discounts.
- An inclusive work environment where diversity is celebrated.
Ready to join the journey? Apply now!
We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.
We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively.
Apprentice, Operations - UK, Hull, Onsite, EUROPE in Crowle employer: BCD Meetings and Events
Contact Detail:
BCD Meetings and Events Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice, Operations - UK, Hull, Onsite, EUROPE in Crowle
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry, especially those at BCD. A friendly chat can open doors and give you insights that a job description can't.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your customer service experience can shine through. We want to see your personality and passion!
✨Tip Number 3
Show us your enthusiasm! When you apply through our website, make sure your application reflects your excitement for the role and the company. We love seeing candidates who are genuinely interested.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can leave a lasting impression. It shows you're keen and professional, which is exactly what we look for at BCD.
We think you need these skills to ace Apprentice, Operations - UK, Hull, Onsite, EUROPE in Crowle
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the travel industry shine through! We love seeing candidates who are excited about the role and eager to learn. A bit of personality can go a long way in making your application stand out.
Tailor Your Application: Make sure to customise your CV and cover letter to match the job description. Highlight any relevant experience or skills that align with what we’re looking for, especially in customer service and teamwork. This shows us you’ve done your homework!
Keep It Clear and Concise: We appreciate a well-structured application. Keep your writing clear and to the point, avoiding jargon or overly complex language. This makes it easier for us to see your qualifications and understand your motivation.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at BCD Meetings and Events
✨Know Your Stuff
Before the interview, make sure you understand the basics of the travel industry and the role of an Apprentice Business Travel Agent. Familiarise yourself with common terms and processes, like GDS systems and itinerary creation. This will show your enthusiasm and readiness to learn.
✨Show Off Your Customer Service Skills
Since this role involves assisting clients, be prepared to discuss your previous customer service experience. Think of specific examples where you successfully handled a customer's needs or resolved an issue. This will demonstrate your ability to work well in a team and manage multiple priorities.
✨Practice Makes Perfect
Conduct mock interviews with friends or family to practice your responses. Focus on articulating your thoughts clearly and confidently. This will help you feel more comfortable during the actual interview and allow you to showcase your personality.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or opportunities for growth within the company. This shows your genuine interest in the role and helps you determine if it's the right fit for you.