At a Glance
- Tasks: Deliver exceptional travel support to high-profile clients in the Media & Entertainment sector.
- Company: Join BCD Travel, a leader in travel management with a dynamic and inclusive culture.
- Benefits: Enjoy flexible working hours, generous vacation days, and industry perks.
- Other info: Work in a virtual environment that promotes work-life balance and personal growth.
- Why this job: Be part of exciting projects and support elite travellers while growing your career.
- Qualifications: Experience with VIP clients and strong communication skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
We work with some of the biggest names in the Media & Entertainment Industry. Are you passionate about delivering exceptional, high touch travel support to high profile clients? Do you thrive in fast-paced, dynamic environments where attention to detail and proactive thinking are essential? Join our team as a VVIP Travel Agent, supporting executive-level travellers within the Media & Entertainment sector.
As a VIP Travel Agent, you will be the primary point of contact for elite travellers, managing travel requests via phone, email, and other channels. This position operates on a 24/7 support model, requiring ongoing monitoring of flights to ensure VVIP passengers arrive safely and are seamlessly met by their pre-arranged ground transport. This role involves handling complex itineraries, offering tailored travel consultation, and thinking creatively to deliver smooth and exceptional experiences—even when plans shift unexpectedly. You may also be required to support private jet arrangements, liaising with operators and coordinating bespoke aviation requirements for high-profile clients.
As a VIP Travel Agent, Media & Entertainment, you will:
- Provide world-class, high-touch service to VIP and VVIP travellers
- Manage incoming travel requests accurately and efficiently using BCD Travel tools and systems
- Search, book, and confirm travel across air, hotel, rail, and ground transport
- Monitor flights 24/7, ensuring on-time tracking, smooth arrivals, and chauffeur meet and greet coordination
- Support private jet servicing where required, including working with charter operators and aviation partners
- Offer expert guidance on client travel policy and provide professional consultation
- Ensure full compliance with UK and international travel regulations, including passports, visas, APIS, security requirements, airline policies
- Maintain strong knowledge of travel supplier rules, global booking processes, and Media & Entertainment travel needs
- Demonstrate a can do attitude, thinking outside the box to resolve complex or time-sensitive issues
About you:
- Proven experience supporting VIP or executive-level travellers
- Strong understanding of the travel industry, procedures, and operational workflows
- High proficiency in GDS Sabre
- Excellent verbal and written communication skills
- Ability to stay calm under pressure and deliver solutions quickly
- Comfortable working within a 24/7 operational structure, including monitoring out-of-hours situations when needed
- Discreet, reliable, and professional when dealing with high-profile clients
- A flexible problem-solver with initiative and creativity
We are the Media & Entertainment division of BCD Travel, one of the world’s largest and most admired travel management companies. Leading artists, sporting teams, labels, media, and production companies have trusted us with their travel for over 40 years. We handle anything from managing travel for TV & Film productions, making sure that the artists and their entourage arrive on the red carpet on time, to transporting a football team internationally to a cup final at a moment’s notice!
Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy.
You’ll be offered:
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.
VIP Travel Consultant, Media Entertainment - UK, London, Virtual, EUROPE in City of Westminster employer: BCD Meetings and Events
At The Collective, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture in the heart of London. Our team enjoys a flexible workplace with fantastic perks, including a birthday day off and 25 days of holiday, all while engaging in meaningful projects that inspire creativity and innovation. We are committed to employee growth, offering opportunities to collaborate across diverse teams and develop your skills in a supportive environment where your unique perspective is valued.
StudySmarter Expert Advice🤫
We think this is how you could land VIP Travel Consultant, Media Entertainment - UK, London, Virtual, EUROPE in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend events, and join relevant online groups. The more people you know in the Media & Entertainment sector, the better your chances of landing that VIP Travel Consultant gig.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your experience with high-profile clients. When you get the chance to chat with potential employers, let them see how you can deliver exceptional service under pressure.
✨Tip Number 3
Be proactive! If you hear about a job opening, don’t just wait for the application process. Reach out directly to the hiring manager or team. A friendly email expressing your interest can set you apart from the crowd.
✨Tip Number 4
Stay flexible and adaptable! The travel industry is always changing, especially in the fast-paced world of Media & Entertainment. Show that you can think on your feet and handle unexpected challenges with ease during interviews.
We think you need these skills to ace VIP Travel Consultant, Media Entertainment - UK, London, Virtual, EUROPE in City of Westminster
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the travel industry and working with VIP clients shine through. We want to see that you’re not just looking for a job, but that you’re genuinely excited about delivering exceptional service in the Media & Entertainment sector.
Tailor Your Experience:Make sure to highlight your relevant experience supporting VIP or executive-level travellers. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at BCD Meetings and Events
✨Know Your Stuff
Familiarise yourself with the Media & Entertainment industry and the specific travel needs of VIP clients. Research common travel challenges faced by high-profile individuals and be ready to discuss how you would handle them.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you successfully resolved complex travel issues under pressure. Highlight your ability to think creatively and adapt quickly, as this role demands a flexible problem-solver.
✨Master the Tools
Get comfortable with GDS Sabre and any other travel management tools mentioned in the job description. Being able to demonstrate your proficiency will show that you're ready to hit the ground running.
✨Communicate Like a Pro
Practice your verbal and written communication skills. You’ll need to convey information clearly and professionally, especially when dealing with high-profile clients. Consider mock interviews to refine your delivery.