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- Tasks: Help clients travel smart by managing their travel reservations and providing expert advice.
- Company: Join a leading travel management company with a global presence.
- Benefits: Enjoy flexible working hours, generous vacation days, and wellness perks.
- Why this job: Be the face of our company and make a real impact in the travel industry.
- Qualifications: Extensive travel agent experience and strong communication skills required.
- Other info: Work in a dynamic, inclusive environment that values diversity and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team.
As a Senior Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!
As a Senior Travel Agent, you will:
- Search and confirm travel reservations for the customer.
- Have a strong understanding of a client travel policy and can consistently provide consultation to the customer.
- Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.).
- Provide the client with the required industry information, such as low fares, exchange costs, and penalties.
- Seek opportunities to review operational processes and commercial relationships with clients to provide suggestions for improvement.
- Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported.
About you:
- You have extensive travel agent experience.
- Relevant skills in GDS Sabre and/or Amadeus.
- Strong verbal and written communication skills in English.
- Solid working knowledge of the travel industry, policies, procedures, and processes.
About us:
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually. We’re committed to sustainability and to driving success for our customers, our business and ourselves.
Your life at BCD:
Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy.
You’ll be offered:
- Flexible working hours and work-from-home or remote opportunities.
- Opportunities to grow your skillset and career.
- Generous vacation days so you can rest and recharge.
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools.
- Travel industry professional perks and discounts.
- An inclusive work environment where diversity is celebrated.
Ready to join the journey? Apply now!
We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.
We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively.
Senior Travel Consultant - UK, Liverpool, Office, EUROPE in Cheshire employer: BCD Meetings and Events
Contact Detail:
BCD Meetings and Events Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Travel Consultant - UK, Liverpool, Office, EUROPE in Cheshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching BCD Travel and understanding our values. Be ready to discuss how your experience aligns with our mission of helping clients travel smart and achieve more.
✨Tip Number 3
Show off your skills! If you have experience with GDS Sabre or Amadeus, be sure to highlight that during conversations. Practical examples of how you've used these tools can really set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Senior Travel Consultant - UK, Liverpool, Office, EUROPE in Cheshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Travel Consultant role. Highlight your experience with GDS systems like Sabre or Amadeus, and showcase your customer service skills. We want to see how you can help our clients travel smart!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the travel industry and how your skills align with our mission at BCD. Remember, we love a good story, so make it engaging!
Showcase Your Communication Skills: Since communication is key in this role, ensure your written application reflects your strong verbal and written skills. Keep it clear, concise, and professional – we want to see that you can communicate effortlessly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re on your way!
How to prepare for a job interview at BCD Meetings and Events
✨Know Your Travel Stuff
Brush up on your knowledge of the travel industry, especially regarding policies and procedures. Be ready to discuss how you’ve navigated regulations like DOT and TSA in past roles. This will show that you’re not just familiar with the basics but can also handle complex situations.
✨Master the GDS
Make sure you’re comfortable with GDS systems like Sabre and Amadeus. If you have specific examples of how you’ve used these tools to enhance customer service or streamline processes, be prepared to share them. This will demonstrate your technical proficiency and problem-solving skills.
✨Showcase Your Communication Skills
As a Senior Travel Consultant, communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few scenarios where you successfully resolved client issues through effective communication. This will highlight your customer service focus.
✨Be Ready to Suggest Improvements
Think about ways you could improve operational processes based on your previous experiences. During the interview, don’t hesitate to share your ideas on how to enhance client relationships or streamline travel bookings. This shows initiative and a commitment to continuous improvement.
