At a Glance
- Tasks: Deliver exceptional travel support to high-profile clients in the Media & Entertainment sector.
- Company: Join BCD Travel, a leader in travel management with a dynamic and inclusive culture.
- Benefits: Enjoy flexible working hours, generous vacation days, and industry perks.
- Other info: Work in a virtual environment that promotes work-life balance and personal growth.
- Why this job: Be part of exciting projects and support elite travellers while growing your career.
- Qualifications: Experience with VIP clients and strong communication skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
We work with some of the biggest names in the Media & Entertainment Industry. Are you passionate about delivering exceptional, high touch travel support to high profile clients? Do you thrive in fast-paced, dynamic environments where attention to detail and proactive thinking are essential? Join our team as a VVIP Travel Agent, supporting executive-level travellers within the Media & Entertainment sector.
As a VIP Travel Agent, you will be the primary point of contact for elite travellers, managing travel requests via phone, email, and other channels. This position operates on a 24/7 support model, requiring ongoing monitoring of flights to ensure VVIP passengers arrive safely and are seamlessly met by their pre-arranged ground transport. This role involves handling complex itineraries, offering tailored travel consultation, and thinking creatively to deliver smooth and exceptional experiences—even when plans shift unexpectedly. You may also be required to support private jet arrangements, liaising with operators and coordinating bespoke aviation requirements for high-profile clients.
As a VIP Travel Agent, Media & Entertainment, you will:
- Provide world-class, high-touch service to VIP and VVIP travellers
- Manage incoming travel requests accurately and efficiently using BCD Travel tools and systems
- Search, book, and confirm travel across air, hotel, rail, and ground transport
- Monitor flights 24/7, ensuring on-time tracking, smooth arrivals, and chauffeur meet and greet coordination
- Support private jet servicing where required, including working with charter operators and aviation partners
- Offer expert guidance on client travel policy and provide professional consultation
- Ensure full compliance with UK and international travel regulations, including passports, visas, APIS, security requirements, airline policies
- Maintain strong knowledge of travel supplier rules, global booking processes, and Media & Entertainment travel needs
- Demonstrate a can do attitude, thinking outside the box to resolve complex or time-sensitive issues
About you:
- Proven experience supporting VIP or executive-level travellers
- Strong understanding of the travel industry, procedures, and operational workflows
- High proficiency in GDS Sabre
- Excellent verbal and written communication skills
- Ability to stay calm under pressure and deliver solutions quickly
- Comfortable working within a 24/7 operational structure, including monitoring out-of-hours situations when needed
- Discreet, reliable, and professional when dealing with high-profile clients
- A flexible problem-solver with initiative and creativity
We are the Media & Entertainment division of BCD Travel, one of the world’s largest and most admired travel management companies. Leading artists, sporting teams, labels, media, and production companies have trusted us with their travel for over 40 years. We handle anything from managing travel for TV & Film productions, making sure that the artists and their entourage arrive on the red carpet on time, to transporting a football team internationally to a cup final at a moment’s notice!
Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy.
You’ll be offered:
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
Ready to join the journey? Apply now! We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.
VIP Travel Consultant, Media Entertainment - UK, London, Virtual, EUROPE in Brent employer: BCD Meetings and Events
At The Collective, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture in the heart of London. Our team enjoys a flexible workplace with fantastic perks, including a birthday day off and 25 days of holiday, all while engaging in meaningful projects that inspire creativity and innovation. We are committed to employee growth, offering opportunities to collaborate across diverse teams and develop your skills in a supportive environment where your unique perspective is valued.
StudySmarter Expert Advice🤫
We think this is how you could land VIP Travel Consultant, Media Entertainment - UK, London, Virtual, EUROPE in Brent
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend events, and join relevant online groups. The more people you know in the Media & Entertainment sector, the better your chances of landing that VIP Travel Consultant gig.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your experience with VIP clients. Highlight your problem-solving abilities and attention to detail—these are key in our fast-paced world.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing common questions and scenarios you might face as a VIP Travel Consultant. Think about how you'd handle last-minute changes or complex itineraries.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at BCD Media & Entertainment.
We think you need these skills to ace VIP Travel Consultant, Media Entertainment - UK, London, Virtual, EUROPE in Brent
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the travel industry and working with VIP clients shine through. We want to see that you’re not just looking for a job, but that you’re genuinely excited about delivering exceptional service in the Media & Entertainment sector.
Tailor Your Experience:Make sure to highlight your relevant experience supporting VIP or executive-level travellers. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at BCD Meetings and Events
✨Know Your Stuff
Make sure you brush up on the travel industry, especially regarding VIP and executive-level services. Familiarise yourself with GDS Sabre and any other tools mentioned in the job description. Being able to speak confidently about your experience and knowledge will impress the interviewers.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've handled complex travel arrangements or resolved issues under pressure. This role requires a flexible problem-solver, so be ready to demonstrate your ability to think creatively and stay calm when things don’t go as planned.
✨Emphasise Your Communication Skills
Since you'll be dealing with high-profile clients, it's crucial to showcase your excellent verbal and written communication skills. Practice articulating your thoughts clearly and professionally, as this will be key in making a great impression.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to travel disruptions or last-minute changes. Think through how you would handle these scenarios, focusing on your proactive thinking and attention to detail, which are essential for this role.
