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- Tasks: Assist clients with travel arrangements and learn industry tools.
- Company: Join BCD Travel, a leader in smart business travel solutions.
- Benefits: Flexible hours, generous vacation, and wellness support.
- Other info: Inclusive workplace celebrating diversity and offering growth potential.
- Why this job: Kickstart your career in the exciting travel industry with global opportunities.
- Qualifications: GCSE Maths and English preferred; customer service experience is a plus.
The predicted salary is between 18500 - 25000 £ per year.
Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team.
This entry level position is responsible for completing all incoming tasks as assigned. The Consultant will be trained to work in multiple GDSs and processes requests based on industry, client and BCD Travel rules and procedures.
As an Apprentice Business Travel Agent, you will:
- Assist clients in creating itineraries and booking travel arrangements to meet their requirements.
- Identify and learn how to use the appropriate BCD Travel tools and systems to complete requests.
- Learn and enhance knowledge of the various travel industries supported (air, car, hotel, etc.).
- Complete assigned tasks with a minimum of errors.
- Successfully complete designated training and development opportunities.
About you:
- GCSE Maths and English grades 4 or above (C or above) is preferred, but not essential.
- Work experience in a Customer service environment working as part of a Team is preferred.
- Strong working knowledge of the Internet and Microsoft Office applications.
- Understand the online booking process and have a good knowledge of the Internet.
- Ability to handle multiple priorities simultaneously.
What we offer you:
- Flexible working hours and work-from-home or remote opportunities.
- Opportunities to grow your skillset and career.
- Generous vacation days so you can rest and recharge.
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools.
- Travel industry professional perks and discounts.
- An inclusive work environment where diversity is celebrated.
Ready to join the journey? Apply now!
We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.
We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively.
Apprentice, Operations - UK, Hull, Onsite, EUROPE in Barton upon Humber employer: BCD Meetings and Events
Contact Detail:
BCD Meetings and Events Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice, Operations - UK, Hull, Onsite, EUROPE in Barton upon Humber
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry, especially those at BCD. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your customer service experience can shine through. We want to see your personality and passion for travel!
✨Tip Number 3
Show off your tech skills! Familiarise yourself with GDS systems and online booking processes. Being tech-savvy will definitely give you an edge in this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there.
We think you need these skills to ace Apprentice, Operations - UK, Hull, Onsite, EUROPE in Barton upon Humber
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the travel industry shine through! We love seeing candidates who are excited about the role and eager to learn. A bit of personality can go a long way!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the job description. We want to see how you can contribute to our team, so don’t be shy about showcasing relevant experiences!
Keep It Clear and Concise: We appreciate clarity! Make your application easy to read by using simple language and clear formatting. Avoid jargon and keep your sentences short and to the point. This helps us focus on what really matters.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at BCD Meetings and Events
✨Know Your Stuff
Before the interview, make sure you understand the basics of the travel industry and the role of a Business Travel Agent. Familiarise yourself with common terms and processes, as well as BCD Travel's services. This will show your enthusiasm and readiness to learn.
✨Show Off Your Customer Service Skills
Since this role involves assisting clients, be prepared to discuss your previous customer service experience. Think of specific examples where you successfully handled client requests or resolved issues. This will demonstrate your ability to thrive in a team environment.
✨Practice Makes Perfect
Consider doing mock interviews with friends or family. Focus on answering common interview questions clearly and confidently. This will help you feel more comfortable during the actual interview and allow you to articulate your thoughts better.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. This could be about the training process, team dynamics, or growth opportunities within BCD Travel. It shows you're genuinely interested in the role and the company.