Car Finance Sales Executive in Wilmslow

Location: BCA Wilmslow (Office based)

Working Hours: 40 hours per week Monday – Friday (Optional 3 week rolling rota. 8:30am-5:00, 9:00am-5:30am, 9:30am-6:00pm 30 mins lunch)

Job Status: Permanent

Join the UK’s largest B2B used vehicle service. At BCA, we’re altogether, more. More than just a normal vehicle remarketing company. More than just any other place to work. We’re Europe’s largest vehicle remarketing company, the backbone of the UK’s automotive supply chain, the best place to build the career you want.

Responsibilities

• Guiding customers through their car-buying journey via telephone, email and web enquiries
• Meeting and exceeding sales targets on a weekly and monthly basis. This will include self-management of daily KPIs
• Respond to requests for proposals from new and existing clients
• Identify and understand customers’ needs ensuring the best outcome is always reached
• Ensuring all calls are compliant and adhere to FCA regulations, keeping the customer fully informed throughout the process
• Pro-active in contact with customers, suppliers, and lenders
• Respond to prospective new clients’ questions and requests using telephone and email
• Understand competitors, their offerings and pricing, to be able to monitor and recommend changes to pricing and/or offerings
• Work closely with the sales team on lead generation and to ensure a consistent and exceptional customer experience
• Any other duties, as requested, to meet the changing needs of the business

Knowledge and Experience

• Proven sales experience and understanding of the automotive industry
• The ability and desire to sell to customers through a customer centric approach
• Excellent verbal and written communication skills
• Positive attitude and willingness to go the extra mile for our customers
• Excellent numerical skills and accuracy
• Good knowledge and understanding of FCA guidelines and Treating Customers Fairly
• Preferably SAF trained and approved

Benefits

• Onsite parking
• Company Pension Scheme
• Cycle to work scheme
• An Employee Assistance Programme
• Enhanced maternity, paternity, and adoption leave
• Access to trained Mental Health First Aiders
• Access to BCA Rewards which provides online and store discounts with a range of retailers
• And so much more…

As the automotive industry changes, we’re changing with it - putting our people in the front seat for the journey. We’re the number one in what we do for a reason and that’s because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting and appreciative of the work you do, join BCA.

We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.