At a Glance
- Tasks: Lead daily operations at a busy vehicle remarketing centre and manage diverse teams.
- Company: Join the UK's largest B2B used vehicle service with a vibrant culture.
- Benefits: Competitive salary, bonus, car allowance, pension scheme, and discounts.
- Other info: Exciting growth opportunities and a commitment to inclusivity.
- Why this job: Make a real impact in the automotive industry while developing your leadership skills.
- Qualifications: Strong people management and operational experience required.
The predicted salary is between 55000 - 65000 £ per year.
Salary: £55,000 - £65,000 depending on experience + bonus + car or car allowance + benefits
Working Hours: 40 hours per week Monday - Friday
Type of Employment: Permanent
Join the UK’s largest B2B used vehicle service
About the Role
We’re looking for down-to‑earth people, with bags of energy, ready to make their mark on the automotive industry. Our Site Operations and Driving teams play a vital role across our business. Here you can build on your knowledge and find your specialty at one of our sites or on the road – the opportunities are endless.
Main purpose of the role
To lead the day-to-day operations of BCA Crawley vehicle remarketing centre, processing in excess of 30,000 vehicles per year. You will be responsible for all departments including Yard operations and on‑site logistics, Aftersales covering all buyer interactions on the premises plus post‑sale disputes, Production completing all products and services, maximising stock churn and sales performance, and Workshop which includes both cosmetic and mechanical enhancement. You will ensure that budgetary, business & people targets are met while adhering to all Company and legal standards.
Key focus of the role
- Full People leadership of the departmental managers and team leaders, ensuring a culture of self‑improvement, training, teamwork, coaching, mentoring and succession planning to maintain the highest level of staff engagement at all levels of the 30+ FTE staff and supplier staff headcount.
- Be consistent with BCA Values to guarantee market leading operational excellence and best in class customer experience (for sellers and buyers).
- Ensure uniformed processing of vehicles to a market leading standard, making certain they are delivered within timeframes specified by the business.
- Working in collaboration with other departments, divisions and group companies, to drive efficiency and process standardisation including use of new technology.
- Accountable for safety, wellbeing and legal compliance of all staff, suppliers and customers onsite.
- Revenue and cost control.
There will be some travelling required to attend meetings and training courses which may include some overnight stays away from home. In addition, longer stays away may be required to cover operational needs within the business.
Knowledge and Experience Required
- Exceptional People & Team Leadership experience
- Operational Management
- Ability to monitor, forecast, budget and identify financial trends so that appropriate corrective action is taken when necessary.
- Articulate, with the ability to communicate effectively in all and any scenarios whether in person or via other forms of media
- Ability to understand and resolve complex problems at root cause.
- Have a focussed mind‑set of service improvement
- Strong IT skills and data literacy
- A full UK driving licence as you will be required to travel at times
- Experience of process and continuous improvement systems (Six Sigma / Lean etc)
Benefits
- Onsite parking
- Company Pension Scheme
- Cycle to work scheme
- An Employee Assistance Programme
- Enhanced maternity, paternity, and adoption leave
- Access to trained Mental Health First Aiders
- Access to BCA Rewards which provides online and store discounts with a range of retailers
And so much more…
Our business is growing and evolving at a significant rate and we need to ensure we have the right people with the right skills in order to maintain its success. We need to build our own talent now for the future. It is for this reason we have our own IMI approved training academy. The BCA Academy is there to support your technical training needs. As the automotive industry changes, we’re changing with it - putting our people in the front seat for the journey. We’re the number one in what we do for a reason and that’s because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting and appreciative of the work you do, join BCA.
We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
Centre Manager in Crawley employer: BCA UK
BCA is an exceptional employer, offering a dynamic work environment at our Crawley vehicle remarketing centre where you can lead a passionate team and drive operational excellence in the automotive industry. With a strong focus on employee growth through our IMI approved training academy, competitive benefits including a company pension scheme and enhanced family leave, and a commitment to inclusivity, we ensure that every team member feels valued and empowered to succeed. Join us to be part of a leading company that prioritises your development and well-being while making a significant impact in the market.
StudySmarter Expert Advice🤫
We think this is how you could land Centre Manager in Crawley
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like BCA UK and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at BCA UK!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like BCA UK keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Centre Manager in Crawley
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to BCA UK:This is your chance to really connect with the team at BCA UK. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at BCA UK
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with BCA UK.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show BCA UK that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at BCA UK. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
