At a Glance
- Tasks: Manage day-to-day driver operations and ensure top-notch service delivery.
- Company: Join BCA Logistics, the UK's largest vehicle inspection and delivery provider.
- Benefits: Enjoy 25+ days holiday, a pension scheme, and exciting rewards.
- Other info: Competitive salary with potential earnings up to £52,500 and excellent career progression.
- Why this job: Be part of a dynamic team that values your skills and offers growth opportunities.
- Qualifications: Strong organisational skills, IT literacy, and a passion for teamwork required.
The predicted salary is between 32907 - 40000 £ per year.
With a head office based centrally in Birmingham, BCA logistics is a provider of vehicle inspection, collection & delivery services within the automotive supply chain on a nationwide basis. Typically operating at end of vehicle contract, BCA Logistics inspects & collects in excess of 600,000 vehicles per annum, making it the largest provider of these services within the sector with further growth planned. This is an exciting opportunity to join BCA Logistics, a fast-paced company that really values your skills and hard work.
Main purpose of job: BCA Logistics (BCAL) is looking to fill a position for a Driver Coordinator with the primary focus of the role not only to manage the day-to-day activities but to also assist our driver resource out on the road, to ensure that key operational targets and service levels are achieved and maintained. As a Driver Coordinator, you will be driven, hardworking with a passion to succeed and for helping others. The successful candidate for this role will have a strong understanding of the company’s operating procedures and be well trained in our customer SLA’s, Processes and deliverables which will be critical for offering quick and accurate assistance to drivers.
Main Responsibilities:
- You will be responsible for the day-to-day operations of our team of drivers.
- Working closely with the drivers to ensure as a team we deliver a 5-star service that exceeds customer expectations.
- Building a successful working relationship with the drivers enabling ongoing coaching and development.
- To be aware of individual drivers’ skills, abilities as well as customer requirements when allocating drivers.
- Liaise with recruitment to ensure driver coverage is at optimum levels and to discuss recruitment requirements as well as leavers.
- Taking inbound and making outbound calls to the drivers.
- Troubleshooting any issues that may have occurred.
- Liaise with the Planning Team to ensure each journey goes smoothly.
- Provide accurate and proactive updates to the Customer Service Team.
- Provide out of hour’s emergency cover on a rota basis.
- Respond to emails from team members, other departments, and key stakeholders.
- Confident to communicate with all team members.
- You will be highly organised and have the ability to multitask.
- Able to quickly establish good working relationships.
- Must have good interpersonal skills and be reliable.
- An ability to work alone and as part of a wider team.
- IT literate with strong understanding of Microsoft Excel and in-house derived systems.
Working for BCAL you will receive benefits including a minimum of 25 days holiday + Bank Holidays, company pension scheme, internal promotion as much as possible, and a reward scheme that offers online and High Street discounts. If you're looking for a career that has great teamwork, training, rewards, long-term scope and is going places - £35,000 - £40,000 plus car allowance (OTE up to £52,500).
BCAL Driver Operations Coordinator in Riseley employer: BCA Group
At BCA, we pride ourselves on being more than just a vehicle remarketing company; we are a dynamic and inclusive workplace that champions employee growth and development. With competitive salaries, a robust benefits package, and a strong commitment to work-life balance through hybrid working arrangements, we empower our team members to thrive in their careers while enjoying the unique advantages of working in Hampshire. Join us to be part of an innovative environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land BCAL Driver Operations Coordinator in Riseley
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like BCA Group and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at BCA Group!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like BCA Group keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace BCAL Driver Operations Coordinator in Riseley
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to BCA Group:This is your chance to really connect with the team at BCA Group. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at BCA Group
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with BCA Group.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show BCA Group that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at BCA Group. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
