Reviews officer- Housing

Reviews officer- Housing

Full-Time 32 £ / hour Home office (partial)
BBS Recruitment

At a Glance

  • Tasks: Conduct timely reviews of homelessness decisions and manage complex casework.
  • Company: BBS Recruitment, a leading agency in transport, logistics, and social care.
  • Benefits: Flexible working hours, professional development, and the chance to make a real difference.
  • Other info: Dynamic work environment with opportunities for career advancement.
  • Why this job: Join a vital role in supporting vulnerable customers and shaping housing solutions.
  • Qualifications: Degree or equivalent experience in housing, law, or social care required.

BBS Recruitment is an independent recruitment agency for the transport and logistics sector, supplying to a variety of clients across London, Hertfordshire, and surrounding areas. We also recruit for Social Care and Public Sector roles. We are currently recruiting a Reviews Officer- Housing for our client based in Redbridge.

Responsibilities for Reviews Officer:

  • To carry out high quality, timely reviews of homelessness decisions (negative homeless decisions, suitability, discharge of duty) under section 202 of the Housing Act 1996; reviews functions under the Homelessness Reduction Act 2017; part VI reviews of Housing register assessments and housing offer through choice-based lettings.
  • Manage cases that go to section 204 appeal in the County Court and to further appeal in the higher courts: judicial reviews and other housing court challenges.
  • To reduce the need for provision of temporary accommodation and resulting expenditure by ensuring effective and timely reviews but also offering good quality options, prevention and relief advice as part of reviews casework.
  • To take responsibility for the recording of high quality, key data on all types of reviews which support the submission to the Department for Communities and Local Government ensuring key trends on homelessness, the causes and solutions is available. Also ensuring information on homelessness and allocations as it relates to reviews is available for analysis locally to support the management of demand and response to trends.
  • This position is fundamental to the provision of housing advice and homelessness services to vulnerable customers who may approach the council for assistance as a result of the Housing Act 1996 and Homelessness Reductions Act 2017 duties, and other key housing legislation, alongside the Children Act and the Care Act.

Working Hours: 36hrs/week, 1 day pw at Ilford office (subject to business needs).

Requirements for Reviews Officer:

  • Educated to degree level or able to demonstrate equivalent, relevant professional experience in housing, homelessness, welfare, social care, or a related field. Law Graduate are essential.
  • Level 4: Specialist learning with ability to undertake detailed analysis of a high level of information and knowledge in an area of work or study.
  • Certificates of higher education; NVQ level 4; HND; BTEC Professional; and equivalent qualifications.
  • Specialist knowledge of the Housing Act 1996, Homelessness Reduction Act 2017, s.202 review processes, Children Act, Care Act, and the Welfare Reform Act.
  • Experience working within housing, homelessness, or a similar statutory service, including managing complex casework, producing formal decisions, and applying legislation, guidance, and policy.
  • Strong understanding of safeguarding and confidentiality, with the ability to apply this knowledge to support customers and achieve positive outcomes.
  • Excellent analytical skills, sound decision-making, clear and concise written communication, and the ability to manage a high caseload and meet statutory deadlines.
  • Proficient IT skills, including effective use of case management systems.

Reviews officer- Housing employer: BBS Recruitment

BBS Recruitment is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. As a Reviews Officer in Redbridge, you will have the opportunity to make a meaningful impact on the lives of vulnerable customers while benefiting from a collaborative environment that encourages professional growth and provides access to valuable resources and training. With a focus on social care and public sector roles, BBS Recruitment fosters a sense of purpose and community among its staff, making it an ideal place for those seeking rewarding employment in the housing sector.

BBS Recruitment

Contact Details:

BBS Recruitment Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Reviews officer- Housing

Dive into Local Government Events

Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like BBS Recruitment, are looking for. Plus, it shows your genuine interest in the sector!

Join Relevant Networks

Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.

Utilise Your University’s Resources

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Stay Updated with Government Initiatives

Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.

We think you need these skills to ace Reviews officer- Housing

Communication Skills
Attention to Detail
Problem-Solving Skills
Case Management
File Building
Compliance with Legislative Standards
Correspondence Handling

Some tips for your application 🫡

Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.

Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.

Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.

Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for BBS Recruitment and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.

How to prepare for a job interview at BBS Recruitment

Get to Know Public Sector Values

Before your interview with BBS Recruitment, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.

Brush Up on Regulatory Knowledge

Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.

Highlight Teamwork and Collaboration

The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!

Prepare Real-Life Examples

Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for BBS Recruitment.