At a Glance
- Tasks: Assist residents by providing top-notch information on council services and managing calls.
- Company: Islington Council, dedicated to serving the community with a supportive team.
- Benefits: Hybrid work model, training provided, and ongoing support from recruitment consultants.
- Other info: Join a busy contact centre with opportunities for personal and professional growth.
- Why this job: Make a difference in your community while developing valuable communication skills.
- Qualifications: 1 year experience in a local authority and strong communication abilities.
The predicted salary is between 25864 - 31612 £ per year.
Islington Council is seeking an experienced Call Centre Advisor to join its busy contact centre in Islington.
You will handle calls from residents, provide high-quality information on council services, and document interactions in the CRM system.
The role requires at least 1 year in a local authority setting, strong communication skills, and the ability to work in a hybrid environment with training provided and support from a recruitment consultant.
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Resident Services Advisor (Hybrid) - Council Customer Care employer: BBS Recruitment
BBS Recruitment is an excellent employer, offering a flexible remote working environment that promotes work-life balance while allowing you to engage with a dynamic team in Wokingham. With a focus on employee growth and development, we provide opportunities for professional advancement and foster a collaborative culture where your contributions are valued. Join us to enjoy competitive compensation and the chance to make a meaningful impact in financial governance.
