At a Glance
- Tasks: Support the recruitment and onboarding of foster carers, making a real difference in children's lives.
- Company: BBS Recruitment, a leading agency in the transport and logistics sector.
- Benefits: Gain valuable experience, develop skills, and contribute to meaningful community work.
- Other info: Join a supportive team with opportunities for personal and professional growth.
- Why this job: Be the first point of contact for those wanting to foster and change lives.
- Qualifications: Strong communication skills and a passion for helping others.
BBS Recruitment is an independent recruitment agency for transport and logistics sector, supplying to a variety of clients across UK.
We are currently recruiting a Recruitment Support Officer for our client based in Cardiff.
As a Recruitment Support Officer within the Foster Wales Cardiff team, you will be responsible for supporting the recruitment, engagement, and onboarding of prospective foster carers, acting as the first point of contact for individuals interested in making a difference to children and young people in care.
Working as part of the local authority fostering service, you provide a professional, friendly, and informative service to guide applicants through the fostering journey and encourage more local people to consider becoming foster carers.
Key Responsibilities for Recruitment Support Officer
- Manage and respond to fostering recruitment enquiries, providing accurate information and guidance to prospective foster carers through telephone, email, online enquiries, and face-to-face contact.
- Act as the dedicated first point of contact for potential foster carers, offering a warm, supportive, and professional service throughout the recruitment process.
- Provide information about fostering requirements, assessment procedures, training, and support available, ensuring information is communicated clearly and without unnecessary jargon.
- Support potential foster carers through the initial enquiry, registration, and application stages, ensuring enquiries are processed efficiently and professionally.
- Conduct initial visits and meetings with prospective foster carers to gather information, discuss their motivations, and provide guidance on the next steps of the assessment process.
- Maintain accurate records of fostering enquiries, applications, and recruitment activity using relevant databases and information systems.
- Support the fostering team in preparing and progressing applicants through recruitment and assessment processes in line with statutory guidance and local authority procedures.
- Coordinate recruitment activities, including fostering information sessions, community events, awareness campaigns, and outreach activities to increase local awareness of fostering.
- Attend and represent the fostering service at recruitment events, exhibitions, community meetings, and partnership activities to encourage new enquiries.
- Develop positive working relationships with internal teams, social workers, partner organisations, and community groups to support fostering recruitment objectives.
- Assist with the creation and distribution of recruitment materials, promotional resources, and communications to attract potential foster carers from a range of backgrounds.
- Monitor and maintain recruitment information, ensuring accurate reporting on enquiries, applications, conversion rates, and recruitment activity.
- Provide administrative support to the fostering service, including arranging appointments, preparing documentation, updating records, and supporting team processes.
- Ensure all recruitment activity is undertaken in accordance with safeguarding procedures, confidentiality requirements, data protection legislation, and local authority policies.
- Support the retention and engagement of existing foster carers by maintaining positive communication, sharing relevant information, and assisting with foster carer engagement activities.
- Contribute to continuous improvement of fostering recruitment services by gathering feedback, identifying challenges, and supporting improvements to the recruitment pathway.
Requirements for Recruitment Support Officer
- Local authority recruitment and onboarding processes.
- Candidate engagement, relationship management, and applicant support.
- Recruitment administration and database management.
- Safeguarding awareness and confidentiality.
- Event coordination and recruitment campaign support.
- Working collaboratively with social care professionals and multidisciplinary teams
Recruitment Support Officer employer: BBS Recruitment
BBS Recruitment is an excellent employer, offering a flexible remote working environment that promotes work-life balance while allowing you to engage with a dynamic team in Wokingham. With a focus on employee growth and development, we provide opportunities for professional advancement and foster a collaborative culture where your contributions are valued. Join us to enjoy competitive compensation and the chance to make a meaningful impact in financial governance.
StudySmarter Expert Advice🤫
We think this is how you could land Recruitment Support Officer
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at BBS Recruitment!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at BBS Recruitment.
We think you need these skills to ace Recruitment Support Officer
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at BBS Recruitment. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to BBS Recruitment and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at BBS Recruitment. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to BBS Recruitment's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at BBS Recruitment
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with BBS Recruitment.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at BBS Recruitment will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact BBS Recruitment and how you would contribute to adapting HR strategies.
