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- Tasks: Manage housing services in a designated area and support residents with tenancy issues.
- Company: Join a dedicated Housing Services team in vibrant Bournemouth.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Dynamic role with a focus on community engagement and support.
- Why this job: Make a real difference in your community by helping residents thrive in their homes.
- Qualifications: Experience in social housing and strong problem-solving skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are currently recruiting a Housing Officer to work for our client based in Bournemouth.
We are seeking a motivated and proactive Housing Officer to join our busy Housing Services team. The role involves managing a designated neighbourhood patch across Bournemouth, delivering high-quality housing management services and ensuring sustainable tenancies. You will act as a key point of contact for residents and colleagues, handling complex housing issues and providing expert advice on tenancy and accommodation matters. The role requires a strong ability to respond quickly to emerging issues within the community and work collaboratively with internal teams and external agencies.
Key Responsibilities:
- Look after a specific local area and handle all housing services for it.
- Give advice on housing options, tenancies, and related questions.
- Help tenants keep their homes and follow policies.
- Manage empty properties and get them ready for new tenants.
- Handle a wide range of housing cases.
- Investigate issues such as tenancy breaches, fraud, safeguarding, and anti-social behaviour.
- Work on cases involving safeguarding, domestic abuse, and welfare concerns.
Working hours: 37 hours per week, Monday - Friday.
Requirements:
- Experience managing social housing as a Housing Officer or in a similar housing role.
- Strong knowledge of anti-social behaviour prevention and intervention measures.
- Ability to manage complex caseloads and make informed decisions under pressure.
- Full UK Driving Licence and access to a vehicle.
- Ability to work flexibly, including responding promptly to urgent neighbourhood issues.
- Previous experience working within local government or a housing association.
Housing Officer employer: BBS Recruitment
Contact Detail:
BBS Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a Housing Officer role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of housing policies and community issues. Be ready to discuss how you've handled complex cases in the past, as this will show you're the proactive Housing Officer we need!
✨Tip Number 3
Don’t just apply anywhere; focus on roles that excite you! Use our website to find positions that match your skills and interests. Tailor your approach to each job, highlighting your experience with tenancy issues and community engagement.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in making you memorable. Reiterate your enthusiasm for the role and remind them why you’re the perfect fit for their Housing Services team.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing social housing and dealing with complex cases. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about housing services and how you can contribute to our team. Keep it engaging and personal – we love to see your personality come through.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenging situations in the past. Whether it’s handling anti-social behaviour or managing tenancy issues, we want to know how you’ve made a difference in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at BBS Recruitment
✨Know Your Patch
Familiarise yourself with the specific neighbourhood you'll be managing. Research local housing issues, community resources, and recent developments in Bournemouth. This will show your potential employer that you're proactive and genuinely interested in the role.
✨Showcase Your Experience
Prepare to discuss your previous experience in managing social housing or similar roles. Be ready to share specific examples of how you've handled complex cases, dealt with anti-social behaviour, or supported tenants in need. This will demonstrate your capability and confidence.
✨Demonstrate Problem-Solving Skills
Think of scenarios where you've had to respond quickly to emerging issues. Practice articulating how you approached these situations, the decisions you made, and the outcomes. This will highlight your ability to manage complex caseloads under pressure.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions about the team dynamics, challenges they face, and their approach to community engagement. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.