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- Tasks: Enforce parking regulations and provide excellent customer service in Tower Hamlets.
- Company: BBS Recruitment connects talent with opportunities in transport, logistics, social care, and public sectors.
- Benefits: Enjoy flexible hours, overtime options, and a chance to make a real impact in your community.
- Why this job: Join a vital council service, reduce traffic congestion, and improve air quality while engaging with the community.
- Qualifications: Must have previous experience as a civil enforcement officer and a valid UK driving licence.
- Other info: 35 hours per week with potential for overtime; enhanced DBS check required.
The predicted salary is between 30000 - 42000 £ per year.
BBS Recruitment is an independent recruitment agency for the transport and logistics sector, supplying to a variety of clients across London, Hertfordshire and surrounding areas. We also recruit for Social Care and Public Sector roles. We are currently recruiting for an experienced Civil Enforcement Officer for our client based in Tower Hamlets to work in the estate services. Candidates must have previous experience as a civil enforcement officer and hold driving licence. Duties and Responsibilities for Civil Enforcement Officer: * Enforce parking and traffic regulations on the highway and in car parks through the issue of Penalty Charges and Civil Penalty Notices. * Enforce parking conditions and rules in housing estates (not designated as public highway or covered by traffic management orders) through the issue of Civil Penalty Notices * To be responsible for carrying out inspections and checks on blue badges in vehicles and approach drivers displaying blue badges, checking the status of badge using the blue badge database APP and identifying if the badge is being misused, stolen, lost, or expired. * Provide outstanding customer care, within a high profile and vital Council service that supports to the day to day activities of all residents, business and the thousands of daily visitors to the area.You will play a significant role in reducing traffic congestion and improving air quality through the enforcement of parking restrictions. * To report defective parking equipment signs, and lines * To report issues requiring investigation and/or action by other services within Tower Hamlets (e.g., defective streetlights, signs, litter, rubbish left out for collection, graffiti, and fly tipping). * To carry out parking enforcement by patrolling the borough’s streets and estates on foot, bicycle, or motorised twowheeler. * Ensure that when carrying out patrols of the borough’s streets and estates by bicycle, or motorised two-wheeler that all vehicles being used are secured. * To identify and report vehicles parked in contravention of parking restrictions or abandoned for removal. * Ensure all customers are dealt with efficiently and effectively and appropriate provision is made for customers with special needs who might require assistance. * To ensure all equipment used in the issue of PCNs is in working order and is always kept secure. Including but not limited to, handheld computers, body worn cameras, mobile phones, printers, and radio communication. Requirements for Night Civil Enforcement Officer: * Knowledge of parking legislation * UK Driving Licence * Enhanced DBS Check * 35 hours per week, Monday – Sunday * Overtime available Only candidates with previous experience will be considered
Civil Enforcement Officer employer: BBS Recruitment
Contact Detail:
BBS Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Civil Enforcement Officer
✨Tip Number 1
Familiarise yourself with the specific parking legislation and regulations relevant to Tower Hamlets. Understanding local laws will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former Civil Enforcement Officers to gain insights into their experiences. This can provide you with valuable information about the role and may even lead to a referral.
✨Tip Number 3
Prepare for potential scenario-based questions during the interview. Think about how you would handle various situations, such as dealing with difficult customers or reporting issues in the community.
✨Tip Number 4
Showcase your customer service skills during the interview. Since this role involves interacting with the public, emphasising your ability to communicate effectively and handle complaints will set you apart.
We think you need these skills to ace Civil Enforcement Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a Civil Enforcement Officer. Include specific examples of your duties, such as enforcing parking regulations and conducting inspections on blue badges.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Emphasise your customer care skills and your ability to handle various situations effectively.
Highlight Relevant Qualifications: Clearly state your knowledge of parking legislation and mention your UK Driving Licence. If you have an Enhanced DBS Check, include this information as well to strengthen your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at BBS Recruitment
✨Show Your Knowledge of Parking Legislation
Make sure to brush up on the relevant parking laws and regulations before your interview. Being able to discuss specific legislation will demonstrate your expertise and show that you are well-prepared for the role.
✨Highlight Your Customer Service Skills
As a Civil Enforcement Officer, you'll be interacting with the public regularly. Be ready to share examples of how you've provided excellent customer service in previous roles, especially in challenging situations.
✨Demonstrate Your Problem-Solving Abilities
Prepare to discuss scenarios where you've had to think on your feet or resolve conflicts. This role requires quick thinking and effective decision-making, so showcasing these skills will be beneficial.
✨Discuss Your Experience with Technology
Since the job involves using various equipment like handheld computers and body-worn cameras, be prepared to talk about your experience with technology. Mention any relevant tools you've used and how comfortable you are with tech.