At a Glance
- Tasks: Manage property claims from start to finish, ensuring the best outcomes for clients.
- Company: Dynamic company focused on property management and client satisfaction.
- Benefits: Competitive salary, 30 days’ leave, pension, and a company vehicle.
- Other info: Training provided with opportunities for bonuses and career growth.
- Why this job: Make a real difference in people's lives while developing your career in property management.
- Qualifications: Experience in property management or insurance claims and a full UK driving licence.
The predicted salary is between 32000 - 42000 € per year.
Role Overview
Handling property claims end-to-end — surveying damage, managing claims, and coordinating contractors. You will be the main point of contact for homeowners, letting agents, and insurers, working to secure the best outcomes. You’ll inspect properties following incidents (e.g. escape of water, fire, flood), produce detailed reports and scopes of work, raise and negotiate insurance claims, and oversee repairs through to completion. You’ll also support client relationships and help grow regional business activity. Training and support can be provided.
Duties
- Attend property damage incidents and assess impact
- Survey properties and produce clear scopes of work
- Manage and negotiate claims with insurers on-site
- Coordinate contractors and oversee reinstatement works
- Keep clients (owners, tenants, agents) informed throughout
- Support client relationships and local business development
- Help drive regional operations and service delivery
Qualifications
- Experience in property management, maintenance, or insurance claims
- Good understanding of building repairs and insurance processes
- Confident dealing with insurers and clients
- Full UK driving licence
Benefits and Compensation
Salary between £32,000–£42,000, 30 days’ leave (including bank holidays), pension, salary‑sacrifice childcare, paid mileage, and a company vehicle. Additional incentives, such as bonuses, will be available once you are up and running with the role.
Property Claims Manager / Surveyor employer: BBL Property Recruitment
As a Property Claims Manager / Surveyor with us, you will thrive in a supportive and dynamic work environment that prioritises employee growth and development. Our commitment to your success is reflected in our comprehensive training programmes, competitive salary, and generous benefits package, including 30 days of leave and a company vehicle. Join us in making a meaningful impact in the community while enjoying a collaborative culture that values your contributions and fosters strong client relationships.
StudySmarter Expert Advice🤫
We think this is how you could land Property Claims Manager / Surveyor
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property management and insurance sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that Property Claims Manager role.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of building repairs and insurance processes. We want you to be confident when discussing how you’d handle claims and coordinate contractors. Show them you’re the expert they need!
✨Tip Number 3
Don’t forget to showcase your client relationship skills! During interviews, share examples of how you’ve successfully managed client expectations in the past. We want to see that you can keep homeowners and agents informed and happy.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you started on this exciting journey!
We think you need these skills to ace Property Claims Manager / Surveyor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in property management and insurance claims. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about property claims and how you can help us secure the best outcomes for our clients. Keep it engaging and personal.
Showcase Your Communication Skills:As the main point of contact for homeowners and insurers, strong communication is key. In your application, give examples of how you've effectively managed client relationships or negotiated claims in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at BBL Property Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of property management and insurance claims. Familiarise yourself with common issues like water damage or fire incidents, and be ready to discuss how you would assess these situations. This will show that you’re not just a candidate, but someone who understands the industry.
✨Showcase Your Communication Skills
As a Property Claims Manager, you'll be the main point of contact for various stakeholders. Practice articulating how you would keep clients informed and manage relationships with homeowners, letting agents, and insurers. Use examples from your past experiences to demonstrate your ability to communicate effectively.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during your interview. Think about how you would handle specific incidents, such as negotiating with insurers or coordinating contractors. Prepare clear, structured responses that highlight your problem-solving skills and your approach to managing claims.
✨Highlight Your Teamwork Abilities
This role involves working closely with contractors and other professionals. Be ready to discuss how you’ve successfully collaborated in the past. Share examples that illustrate your ability to work as part of a team while also taking the lead when necessary.
