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For Companies At a Glance
- Tasks: Lead a luxury concierge team, delivering 5-star service to residents and guests.
- Company: Prestigious managing agent overseeing iconic properties in West and SW London.
- Benefits: Competitive salary with performance reviews and career growth opportunities.
- Why this job: Join a dynamic team and elevate the living experience in luxury residences.
- Qualifications: Experience in 5-star hospitality or super prime residential developments required.
- Other info: 40-hour day shift, Monday to Friday, in a vibrant Chelsea location.
The predicted salary is between 34000 - 36500 £ per year.
We are working with a Super Prime Managing agent who oversees some of the most prestigious, iconic, luxurious, and desirable blocks in West and SW London. On one site, in Chelsea, they are now looking to appoint a Head Concierge as follows:
- Based in Chelsea, working a 40-hour day shift Mon-Fri
- Heading up the concierge team, providing a 5* luxury service to residents and their guests
- Training the Concierge team to ensure they meet the 5* standards expected
- Liaising with Residents, Visitors and Contractors as they enter the building, providing advice and guidance in accordance with the 5* luxury ethos of the site
- Undertaking related administrative tasks, reporting back to the Estate Manager
You will have excellent spoken and written English with immaculate presentation. Previous experience in 5* Hotel/Hospitality or Super Prime Residential Developments is essential.
The successful Head Concierge can expect a starting salary between £34,000 - £36,500 (depending on experience and qualifications) with reviews and uplifts based on tenure and performance.
If you are a Senior Concierge / Head Concierge with Super Prime experience, meet the above criteria and live within commuting range of Chelsea, please apply now for immediate consideration and further info.
Head Concierge employer: BBL Property Ltd
Contact Detail:
BBL Property Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Concierge
✨Tip Number 1
Network like a pro! Reach out to your contacts in the hospitality and luxury sectors. We all know that sometimes it’s not just what you know, but who you know. Attend industry events or join relevant online groups to make connections.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for providing a 5* service shine through. We want to see how you can bring that luxury ethos to life, so be yourself and share your experiences.
✨Tip Number 3
Prepare for those tricky questions! Think about scenarios where you’ve gone above and beyond for residents or guests. We love hearing about real-life examples that showcase your skills and dedication to excellence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for candidates who are genuinely interested in joining our team.
We think you need these skills to ace Head Concierge
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience in 5* hotels or super prime residential developments. We want to see how your background aligns with the luxury service we provide!
Be Impeccably Polished: Since presentation is key for this role, ensure your application is well-formatted and free of errors. We’re looking for someone who embodies the 5* ethos right from the start!
Tailor Your Application: Don’t just send a generic CV! Tailor your application to reflect how you can lead our concierge team and deliver that top-notch service we pride ourselves on.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get you in the running for this fantastic opportunity!
How to prepare for a job interview at BBL Property Ltd
✨Know Your Luxury Service Standards
Before the interview, brush up on what 5* luxury service really means. Understand the expectations of residents and how to exceed them. Be ready to share examples from your previous experience in hospitality that demonstrate your commitment to high standards.
✨Showcase Your Leadership Skills
As a Head Concierge, you'll be leading a team. Prepare to discuss your leadership style and how you've successfully trained or managed teams in the past. Think of specific instances where you motivated your team to deliver exceptional service.
✨Communicate Clearly and Confidently
Since excellent spoken and written English is crucial, practice articulating your thoughts clearly. You might even want to rehearse common interview questions with a friend. This will help you feel more confident and ensure you present yourself impeccably.
✨Understand the Local Area
Familiarise yourself with Chelsea and its unique offerings. Being knowledgeable about local attractions, services, and amenities will not only impress your interviewers but also show that you're ready to provide tailored advice to residents and guests.
