Client Side Operations Manager - Super Prime
Client Side Operations Manager - Super Prime

Client Side Operations Manager - Super Prime

Full-Time 60000 - 70000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Oversee a prestigious retail portfolio in Chelsea, ensuring high service standards.
  • Company: Renowned family-owned property investment firm with a multi-billion pound portfolio.
  • Benefits: Competitive salary up to £70k, generous holiday package, and performance reviews.
  • Why this job: Join a dynamic team and drive excellence in property management.
  • Qualifications: Experience in property management, facilities management, or transferable skills.
  • Other info: Office-based role with some flexibility; great career growth opportunities.

The predicted salary is between 60000 - 70000 £ per year.

We are working with a prestigious, multi-generational family-owned Property Investment and Management company whose extensive, multi-£billion super prime London portfolio spans Residential, Commercial, Retail and Leisure.

Within their Property Management team, they are now looking to hire an operations manager for oversight of a prestigious retail portfolio as follows:

  • Working mostly office based, in Chelsea, Mon-Fri 9am to 5.30pm with some home/site-based working once settled.
  • The portfolio comprises shops, restaurants and leisure premises, all based in Chelsea.
  • You will have strong Property Management, FM, H&S, and staff management experience with a keen eye for standards, processes and driving improvements across services.
  • Responsible for the management of key operational departments including Security, Cleaning, Waste Management and Landscaping, working closely with the Estate Manager to ensure high quality service levels are delivered and maintained throughout.
  • You will assist in driving the strategy and vision of the portfolio, continually striving for excellence.
  • Managing permits and applications for commercial fitouts.
  • Sign off on supplier/contractor payments.
  • Oversight of occupier RAMS, H&S Compliance, and insurance claims.
  • Undertake regular inspections of the portfolio, reporting and arranging for repairs as required.

Whilst the role is FM biased; our client is looking to hire on the basis of attitude and aptitude so will consider those with transferable skills in addition to those with direct experience. On this basis we welcome expressions of interest from Property Managers, Estate Managers, Facilities Managers and any other disciplines within which relatable skillsets can be applied.

Salary for the successful Operations Manager will start at up to £70k with a generous benefits/holiday package and reviews and uplifts based on performance and tenure.

If you have relevant Operations experience and would like to work client side for a premier London property owner, please apply now for immediate consideration and further info.

Client Side Operations Manager - Super Prime employer: BBL Property Ltd

Join a prestigious, family-owned Property Investment and Management company in Chelsea, where you will be part of a dynamic team dedicated to excellence in managing a multi-billion pound super prime portfolio. With a strong focus on employee growth, the company offers a supportive work culture, competitive salary, and generous benefits, ensuring that your contributions are recognised and rewarded. This role not only provides an opportunity to work in a vibrant area of London but also allows you to make a meaningful impact on the quality of service delivered across a diverse range of properties.
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Contact Detail:

BBL Property Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Side Operations Manager - Super Prime

✨Tip Number 1

Network like a pro! Reach out to your connections in the property management sector and let them know you're on the hunt for a Client Side Operations Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its portfolio. Familiarise yourself with their operations, especially in retail and leisure, so you can showcase how your experience aligns with their needs. Confidence is key!

✨Tip Number 3

Don’t just apply through job boards; head over to our website and submit your application directly. This shows initiative and gives you a better chance of standing out from the crowd. Plus, we love seeing candidates who take that extra step!

✨Tip Number 4

Follow up after your interviews! A quick thank-you email reiterating your interest in the role can leave a lasting impression. It shows you're keen and professional, which is exactly what they’re looking for in an Operations Manager.

We think you need these skills to ace Client Side Operations Manager - Super Prime

Property Management
Facilities Management (FM)
Health and Safety (H&S)
Staff Management
Operational Oversight
Service Level Management
Strategic Planning
Supplier Management
Contractor Management
Risk Assessment and Method Statements (RAMS)
Compliance Management
Inspection and Reporting
Repair Coordination
Attention to Standards and Processes

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your property management, facilities management, and staff management experience to show us you're the right fit for the Client-Side Operations Manager role.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our needs. Be sure to mention your keen eye for standards and processes, as these are key to driving improvements in our operations.

Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to manage operational departments effectively. Whether it's improving service levels or managing compliance, we want to see how you've made a difference in your previous positions.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. This way, we can ensure your application gets the attention it deserves, and you'll be one step closer to joining our team!

How to prepare for a job interview at BBL Property Ltd

✨Know Your Portfolio

Before the interview, take some time to research the company's portfolio. Familiarise yourself with their properties in Chelsea and understand the unique aspects of retail management in that area. This will show your genuine interest and help you speak confidently about how your experience aligns with their needs.

✨Highlight Relevant Experience

Make sure to emphasise your experience in Property Management, Facilities Management, and Health & Safety. Prepare specific examples of how you've driven improvements in service levels or managed operational departments. This will demonstrate your capability to excel in the role.

✨Showcase Your Soft Skills

Since the client values attitude and aptitude, be ready to discuss your soft skills. Talk about your leadership style, how you manage teams, and your approach to problem-solving. Use real-life scenarios to illustrate your points, making it relatable and memorable.

✨Prepare Questions

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about their strategy for the retail portfolio or how they measure success in operations. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.

Client Side Operations Manager - Super Prime
BBL Property Ltd

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