The British Board of Film Classification (BBFC) is the UK’s independent authority on age ratings. From the cinema screen to the latest digital platforms, our mission is to empower families to make informed viewing decisions.
Behind every age rating is a fast-paced, high-volume operational engine ensuring content reaches audiences securely, efficiently, and on schedule. We are now seeking an exceptional, forward-thinking Head of Operations to run and optimise our end-to-end classification pipeline.
If you thrive in dynamic, deadline-critical environments and bring a passion for operational excellence and exceptional customer experience, this is your opportunity to play a pivotal role at the heart of the UK’s media landscape.
Head of Operations
Salary: £60,000 to £65,000 per annum (depending on experience)
Location: Soho, London (Hybrid - minimum 2 days in office)
Reporting to: Director of Technology and Operations
As Head of Operations, you will lead our day-to-day classification workflow, overseeing the entire journey of content from receipt and viewing through to certification and rating delivery. You will act as the voice of the customer across our operations, ensuring our processes are agile, resilient, and built around the real-world release schedules of leading studios, streaming platforms, and distributors.