Digital/AI Support Apprenticeship - Level 3 - Cardiff

An apprenticeship at the BBC gives you the opportunity to kick-start your career in a job you’ll love. We’re the industry leaders in early careers and are committed to your skills and talent development. As one of the world’s most creative and technologically advanced organisations for the last 100 years, an apprenticeship at the BBC means the opportunity to learn from the most respected and experienced professionals in the business. 

As one of the world’s most trusted and widely consumed content creators, the BBC needs to confidently embrace Artificial Intelligence in a responsible way. We’re looking for people to join us on that journey. If you’re desperate to learn more about the latest AI tools at the same time as getting an industry recognised apprenticeship qualification, read on!   

We’re hiring people to join our Transformation and BBC News Digital Development teams in September.  You’ll learn all about the AI tools the BBC is starting to use and share your growing knowledge with people in your team and across the organisation so great communication skills are going to be important. 

So, if you thrive as part of a team, want to learn more about AI and enjoy sharing ideas, we’d love to hear from you.   

You’ve got to be interested now, right? To find out more about the role and scheme, we’re hosting a webinar on 5th June. Click here to register.

MAIN RESPONSIBILITIES

What will you be doing on the apprenticeship?

As a Digital/AI Support Apprentice, this is a great opportunity to join an exciting BBC team while developing your knowledge in areas like: 

• Understanding AI tools.
• Selecting the right AI tool.
• How the BBC is using AI tools.  
• Using AI tools to solve problems and streamline processes.  

What will you be studying?

You’ll study for your industry recognised apprenticeship qualification, learning both on and off the job. This means you’ll spend at least one day a week studying for a Level 3 Digital Support Technician apprenticeship with our learning provider Apprentify, using its virtual delivery platform.     

Where could the role take you?

On successful completion of your apprenticeship, you will be able to look for job opportunities inside or outside the BBC such as Digital Support/Administration, Team Assistant, Journalism Researcher or Production Coordinator. Whether you’re looking to upskill or start a career in the rapidly evolving tech space, this apprenticeship helps you stay ahead in today’s digital world. To find out more about the scheme, you can register here to join our webinar on 5th June.
 

This scheme starts in September 2025, and you will be on a fixed term contract which means your contract is for the duration of the apprenticeship only.  The duration of this scheme is 18 months.   

ARE YOU THE RIGHT CANDIDATE?
 

We’re interested in your passion for working at the BBC and your enthusiasm for delivering world-class content and operational excellence to our audiences. We look for positive people who live our values and ensure our culture remains inclusive and full of opportunities. We’re not focused on your qualifications; instead, we look for potential and offer you the opportunity to apply your transferable strengths and experience to work in different ways.  

Throughout the selection process, we’ll be looking for evidence of how you demonstrate each of the BBC’s values and behaviours. Our values guide everything we do. They define what you can expect from the BBC and what the BBC expects from you. 

Great Digital/AI Support apprentices are those who can demonstrate they: 

• Have brilliant organisational skills and are great at problem-solving
• Are technically minded
• Are good communicators
• Can manage multiple deadlines and demands on your time    

This scheme is aimed at non-graduates. If you  have a degree and you’re interested in other roles at the BBC, we recommend applying for jobs at careers.bbc.co.uk or having a look at our other apprenticeship schemes.

To be eligible for an apprenticeship at the BBC, you must:

• Be aged 18 or over by 8th September 2025
• By the start of the apprenticeship in September 2025, have lived in the UK for a minimum of 3 years.
• Be eligible to work in the UK full time for the duration of the apprenticeship contract.
• Not currently taking part in an apprenticeship scheme supported by the BBC or another organisation. 
   

To apply for this scheme, you must also:

• Have achieved, or expected to achieve by the start of the scheme, an English GCSE at Grade 4/C or above or National 5 (Scotland) at C or equivalent qualification
• Have achieved, or expected to achieve by the start of the scheme, a Maths GCSE at Grade 4/C or above or National 5 (Scotland) at C or equivalent qualification
• Have achieved, or expected to achieve by the start of the scheme, a GCSE in a second STEM subject (in addition to Maths) at Grade 4/C or above or National 5 (Scotland) at C or equivalent qualification
• Not have completed or hold qualifications in the apprenticeship subject at the same or higher level (this would include an A level (or equivalent) or degree that was focused on AI).

WHAT YOU GET
During your Apprenticeship:

• A starting salary of £22,950
• Industry-leading training through the BBC Academy and our learning providers (this may involve travel to locations across the UK)
• A dedicated Team Manager and Scheme Specialist to help with your development
• Training and Mentoring by industry professionals 
• A 35-hour working week, 25 days of annual leave and a defined pension scheme. Plus discounted dental, health care, gym and much more.  

Towards the end of your apprenticeship:

• An industry recognised qualification
• Lots of experience to help you seek out new challenges and work opportunities within the BBC and wider industry
• Employability and networking training to help you secure your next role

 
NEXT STEPS

Don’t leave yourself thinking ‘what if?’ — this is your chance to be part of something special. Think you’re the right candidate? Click on ‘Apply Now’!  

Once you’ve set up your candidate profile, you just need to complete the questions in the job specific information section on the application. We don’t require you to upload a CV or Cover Letter. We are looking for your potential to bring difference to the BBC.  

If you’re eligible for the scheme, you will receive more information about the stages of the process and what to expect.   

This advert is for roles in Cardiff-based office locations. Please note that you must live a commutable distance from the BBC location to which you are applying for this apprenticeship. This scheme (DST25) is also being offered in other locations, please see the corresponding adverts if you wish to apply for these locations. Please only apply to one location.  

Apprentices starting at BBC from September 2025 will be placed on a ‘Fixed Term’ contract. This means your contract is for the duration of your apprenticeship only. The BBC is committed to investing in new talent and as you approach the end of your apprenticeship, we will work with you to support you and offer you employability and networking training to help you secure your next role – this might be a job here at the BBC, or somewhere in the wider media industry. 

Applications for this role/scheme are due to close on 11/06/2025.

ABOUT THE BBC

Diversity matters at the BBC. We have a working environment where we value and respect every individual’s unique contribution, enabling all of our employees to thrive and achieve their full potential. 

We want to attract the broadest range of talented people to be part of the BBC – whether that’s to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. 

We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.  

Support with your application

Our ambition is that the BBC is for everyone and should include everyone. We are proud to be a Level 2 Disability Confident Employer and committed to removing disability-related barriers.  

We take inclusivity seriously and want to ensure all candidates who are disabled or have long-term health conditions receive the support and adjustments they need. If you require reasonable adjustments for the application process or have access needs, you’d like to let us know about, please contact us here and we’d be happy to have a conversation in confidence to discuss how we can support you through the process. The job requisition ID for this role is 24466. 

Disclaimer
This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.

Our apprenticeship roles are also subject to you having the require qualifications that we have deemed to be necessary for your role and the requirement of the training provider for your scheme.  The offer would be subject to you undergoing and meeting the requirements of a skill scan process with the BBC nominated training provider to determine your eligibility.

Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory.