At a Glance
- Tasks: Support the smooth running of the office and assist with various production tasks.
- Company: Join the friendly team at BBC Studios’ Morning Live in Manchester.
- Benefits: Gain hands-on experience in a dynamic production environment.
- Other info: Opportunity for career growth and a chance to make a real impact.
- Why this job: Perfect entry-level role for those eager to learn and grow in media.
- Qualifications: Enthusiasm, reliability, and a willingness to learn are key.
The predicted salary is between 30000 - 40000 £ per year.
BBC Studios’ Morning Live is looking for an Office Runner to join our friendly and collaborative team. This is an exciting entry‑level opportunity for someone who is proactive, organised, and eager to gain hands‑on experience in a busy production environment. We welcome applications from people of all backgrounds and experiences, and we’re particularly keen to hear from those who are currently underrepresented in the media industry.
Location: Manchester (we ask that applicants are within a reasonable commuting distance).
Contract Dates: 24 August to 26 December, with the possibility of an extension until the end of March.
You will be based in the office each day, supporting the running of the studio and Morning Live office, and working closely with Production Assistants and the wider editorial team. This role offers a fantastic opportunity to gain exposure to all areas of production while helping to create a positive, supportive and inclusive working environment. No two days are the same, so we’re looking for someone who enjoys getting stuck in, uses their initiative, and is always willing to lend a hand.
Key Responsibilities:
- Supporting the smooth day-to-day running of the office
- Greeting visitors and helping to create a welcoming and inclusive environment
- Managing deliveries, post, and office supplies
- Setting up meeting rooms and assisting with team events
- Providing administrative support across different departments
- Keeping communal areas organised and accessible
- Running errands and assisting with ad hoc studio tasks as required
- Supporting Production and Management teams with operational needs
You may be required to do early studio starts or support the Production rota. Previous experience in a studio, production office or customer‑facing role would be an advantage, but enthusiasm, reliability and a willingness to learn are equally important. We are happy to discuss reasonable adjustments to support you through the recruitment process and in the role.
Application Deadline: Sunday 28 June at midday.
Office Runner, Morning Live - Manchester employer: BBC Studios
At BBC Studios, we pride ourselves on being an excellent employer that fosters a vibrant and inclusive work culture. As an Office Runner in our Manchester team, you'll benefit from hands-on experience in a dynamic production environment, with ample opportunities for personal and professional growth. We are committed to supporting our employees and creating a welcoming atmosphere where every voice is valued, making this an ideal place for those looking to start their career in the media industry.
StudySmarter Expert Advice🤫
We think this is how you could land Office Runner, Morning Live - Manchester
✨Get Chatty at Local Community Events
Dive into local meetups or community events related to customer support. These gatherings are a goldmine for making connections and learning more about what companies like BBC Studios value in entry-level hires. Just think of it as networking over snacks!
✨Show Off Your People Skills
Create a small digital portfolio showcasing your communication skills. You could include relevant scenarios or customer interactions—real or hypothetical. This isn't just for show; it gives hiring managers at places like BBC Studios a taste of how you handle customer queries.
✨Leverage Internship Platforms
Don't sleep on popular internship platforms that focus on entry-level roles in customer support. Websites like Handshake can link you directly to companies looking for fresh talent. The earlier you start exploring these options, the better your chances at landing something with BBC Studios!
✨Join Customer Support Forums
Participate in online forums and communities specifically for customer support professionals. Places like Help Scout’s community or even subreddits can give you insights into what skills are in demand. Plus, it’s a great way to network and discover hidden job opportunities at companies like BBC Studios.
We think you need these skills to ace Office Runner, Morning Live - Manchester
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear and friendly communication is crucial. Make sure your CV highlights any previous experience where you've resolved customer queries or collaborated with a team. We love to see examples where you've turned a challenge into a positive experience!
Tailor Your Cover Letter with Enthusiasm:For an entry-level role like this one, your cover letter shouldn’t just be a summary of your CV. Instead, share why you're excited about customer support, and express your eagerness to help others. Let's see your personality shine through—tell us why you're a great fit for BBC Studios!
Highlight Relevant Experience:Even if you haven't worked in customer support before, include any relatable experiences—like part-time jobs, volunteer work, or internships. Show us how these have equipped you with the soft skills needed to thrive in this role, like problem-solving and patience.
Keep It Simple and Straightforward:Your CV should be easy to read—no fancy fonts or excessive jargon. Use bullet points to break down your responsibilities and achievements and stick to a clean layout. This helps us quickly see your qualifications and gives a professional vibe, even for an entry-level position!
How to prepare for a job interview at BBC Studios
✨Brush Up on Your Communication Skills
In customer support, communication is key. Practise explaining complex issues in straightforward language. You might even get role-play scenarios during the interview, so be ready to show off those skills!
✨Show Your Problem-Solving Prowess
Employers love seeing how you handle customer queries. Think of specific instances where you’ve resolved conflicts or helped someone out. Bring these scenarios to the table, as they can help demonstrate your problem-solving capabilities!
✨Familiarise Yourself with Common Tools
Get to grips with popular customer support tools like Zendesk or Freshdesk. Even if you haven’t used them before, being able to talk about them or their features can show you’re proactive about getting up to speed.
✨Express Your Willingness to Learn
As this is an entry-level position, they want to see your eagerness to grow. Highlight your adaptability and enthusiasm for customer support. Share any relevant experiences or coursework that show you’re committed to developing your skills!
