Job Details
JOB BAND: D
CONTRACT TYPE: Permanent- Full time
DEPARTMENT: Digital News and Streaming – Advertising Product, Technology & Operations
LOCATION: London-TVC
PROPOSED SALARY RANGE: £65,000–£75,000, plus a London Weighting allowance of £5,441, which is added on top of the base salary.
We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application – though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage.
We Are BBC Studios
A globally renowned media company borne of the BBC. We make and distribute the world’s most sought-after TV, audio and digital content.
Our ambition is to be the home of the most powerful, entertaining, and inspiring stories for people all around the world.
Purpose of the Role
Lead Digital Ad Operations across EMEA, managing a London-based team of digital experts and traffickers supporting sales teams in London, Dubai, Paris and across Europe and MENA. You’ll oversee end-to-end campaign delivery, sales enablement, optimisation and operational excellence, while partnering across Product, Technology, Sales, Finance and Compliance to ensure advertising activity is delivered effectively, efficiently and in line with business objectives.
Why Join the Team
Join a central team at the heart of BBC Studios’ digital advertising business, working closely with Product, Technology, Sales and commercial partners across EMEA. You’ll lead a technically skilled team, shape best practice, support new advertising products and help improve campaign performance and client delivery across a complex digital advertising environment.
Your Key Responsibilities And Impact
- Lead the end-to-end delivery of EMEA ad operations campaigns, including quality control, trafficking, troubleshooting, reporting, optimisation, capacity planning and accurate billing, while mentoring Ad Operations Executives and Coordinators.
- Act as the regional Ad Operations lead for sales enablement, ensuring adherence to sales policy, communicating new strategies and products, and driving adoption through training and best-practice sharing.
- Partner with Sales, Planning and Account Management on inventory requests and client implementations, providing campaign updates, progress reports and dashboards while building strong relationships with advertisers, agencies and media buyers.
- Use business analytics, user behaviour and market insight to improve Ad Operations, support ad format testing and development, strengthen programmatic and cross-platform delivery, and contribute to the digital order management product roadmap.
- Provide first-line operational support and troubleshooting across digital advertising, collaborating with regional Ad Ops leads and stakeholders across Product, Sales, Finance and Compliance, and owning reconciliation and billing for direct regional campaigns.
Essential Criteria
- Experience managing Digital Ad Operations teams and delivering digital advertising activity in a publisher or advertising technology environment.
- Excellent understanding of Ad Operations, ad measurement and the digital, television, OTT and programmatic advertising landscapes.
- Advanced knowledge of advertising campaign management ecosystems and technologies, such as Operative One, Google Ad Manager, DV360, SSPs, YouTube and contextual advertising tools, with experience of order management systems and CRMs.
- Strong ability to coordinate geographically dispersed stakeholders and work across Sales, Product, Technology and other business teams to keep Ad Operations aligned with commercial needs and activity.
- Advanced Excel and data analysis skills, with working knowledge of JavaScript and HTML for troubleshooting and the ability to use market, audience and analytics insight to inform planning and improvement.
Desired But Not Required
- Experience working with direct-to-consumer and digital media addressable advertising products.
- Experience developing campaign health metrics, reporting and analysis, including use of Business Intelligence tools to support decision-making.
- Understanding of reconciliation and billing cycles for advertising campaigns.
- Ability to work resourcefully under tight deadlines and respond effectively to shifting priorities across multiple client accounts.
- Ability to balance strategic initiatives with hands-on attention to operational detail when required.
Next Steps
We appreciate your interest in this position and understand how important this opportunity is to you. Due to the high volume of interest we may need to close the application period early. This step is necessary to ensure we can provide a high level of attention and service to all applicants. Thank you for your understanding.
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Disclaimer
This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.
Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory.
Before your start date, you may need to disclose any unspent convictions or police charges, in line with our Recruitment policy. This allows us to discuss any support you may need and assess any risks. Failure to disclose may result in the withdrawal of your offer.
Redeployment
The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.
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Regional Ad Ops Manager EMEA in London employer: BBC Studios
At BBC Studios, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. Our commitment to employee growth is evident through continuous learning opportunities and the chance to work on innovative projects in a vibrant environment. Located at the heart of the media industry, we offer unique advantages such as collaboration with top-tier talent and access to cutting-edge technology, making it a truly rewarding place for a Senior Digital Product Manager.
