At a Glance
- Tasks: Manage digital ad campaigns and ensure flawless delivery across various platforms.
- Company: Join BBC Studios, a globally renowned media company with a collaborative culture.
- Benefits: Competitive salary, London weighting, hybrid work, and career development opportunities.
- Why this job: Be part of a high-performing team shaping the future of digital advertising.
- Qualifications: 2+ years in Digital Ad Operations with strong troubleshooting skills.
- Other info: Dynamic environment with opportunities for innovation and growth.
The predicted salary is between 44000 - 55000 £ per year.
CONTRACT TYPE: Permanent, Full-time
DEPARTMENT: BBC Studios – Digital News & Streaming (Advertising Product Team)
LOCATION: London – Hybrid
PROPOSED SALARY RANGE: £44,000 – £55,000 depending on skills, knowledge and experience. Plus London Weighting allowance £5,441 will be added on top of the base salary.
WE ARE BBC STUDIOS
A globally renowned media company borne of the BBC. We make and distribute the world’s most sought after TV, audio and digital content. Our ambition is to be the home of the most powerful, entertaining and inspiring stories for people around the world.
PURPOSE OF THE ROLE
Join our Advertising Product team to ensure flawless delivery of digital advertising across bbc.com, apps, audio, newsletters and YouTube. As Digital Ad Operations Specialist, you’ll manage trafficking, campaign performance, programmatic troubleshooting and technical enablement, ensuring our EMEA sales teams deliver premium, high performing campaigns for global clients.
WHY JOIN THE TEAM
You’ll be part of a high performing, collaborative team at the centre of BBC Studios’ digital advertising ecosystem. You’ll work with industry leading technology, shape new ad formats, and support innovation across web, app, audio and video environments — all while contributing to a trusted global news and entertainment brand.
YOUR KEY RESPONSIBILITIES AND IMPACT
- Deliver end to end trafficking, QA, optimisation and reporting for all EMEA sourced direct and programmatic campaigns across web, app, audio, video and YouTube.
- Troubleshoot programmatic deals (PMPs, PG, PD) and resolve pacing, delivery and creative issues across SSPs, DSPs and Google Ad Manager.
- Provide technical support to Sales and Planning through dashboards, campaign insights, creative status updates and KPI driven optimisation recommendations.
- Act as a super user for core ad tech platforms including Operative.One, Google Ad Manager, Triton, Salesforce Media Cloud, Celtra and The Media Trust.
- Support ad product development through testing new formats, validating vendor integrations, and ensuring compliance with privacy, data and brand safety standards.
YOUR SKILLS AND EXPERIENCE
ESSENTIAL CRITERIA:
- Proven experience in Digital Ad Operations (2+ years), ideally within a publisher or ad tech environment, with hands on trafficking and campaign delivery across web, app, audio and video.
- Advanced knowledge of ad serving and programmatic ecosystems including Google Ad Manager, DV360, SSPs/DSPs, YouTube, brand safety and verification tools.
- Strong troubleshooting capability across direct and programmatic channels, including deal setup, creative validation, pacing issues and tag level diagnostics.
- Experience with OMS/CRM systems such as Operative.One and Salesforce Media Cloud, with the ability to manage cross platform workflows accurately.
- Ability to document and maintain operational processes including trafficking workflows, QA checklists, escalation paths and platform configuration guides to ensure consistency and operational excellence across regions.
DESIRED BUT NOT REQUIRED:
- Experience developing programmatic health metrics and using BI tools or AI (including Copilot) for analysis and reporting.
- Understanding of 1P/3P data, reconciliation and billing cycles, ideally with exposure to SAP.
- Experience supporting vendor onboarding including privacy, InfoSec and pixel based data collection reviews.
- Ability to balance strategic thinking with hands on operational detail in a fast paced, multi stakeholder environment.
NEXT STEPS
We appreciate your interest in this position and understand how important this opportunity is to you. Due to the high volume of interest we may need to close the application period earlier than anticipated. This step is necessary to ensure we can provide a high level of attention and service to all applicants. Thank you for your understanding.
Digital Ad Operations Specialist in London employer: BBC Group and Public Services
Contact Detail:
BBC Group and Public Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Ad Operations Specialist in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your past work in digital ad operations. This gives you a chance to shine beyond the application.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to digital ad operations. We want you to feel confident and ready to impress!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Digital Ad Operations Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your digital ad operations experience and any relevant tools you've used, like Google Ad Manager or Salesforce Media Cloud.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Digital Ad Operations Specialist role. Share specific examples of your past successes in ad operations and how they relate to what we do at BBC Studios.
Showcase Your Troubleshooting Skills: Since troubleshooting is key in this role, include examples of how you've resolved issues in past campaigns. This will show us that you can handle the fast-paced environment we thrive in.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at BBC Group and Public Services
✨Know Your Ad Tech Inside Out
Make sure you brush up on your knowledge of ad serving and programmatic ecosystems, especially Google Ad Manager and DV360. Be ready to discuss your hands-on experience with trafficking and campaign delivery across various platforms, as this will show you're the right fit for the role.
✨Showcase Your Troubleshooting Skills
Prepare examples of how you've tackled issues in past campaigns, whether it's deal setup or pacing problems. Highlighting your strong troubleshooting capabilities will demonstrate your ability to handle the fast-paced environment at BBC Studios.
✨Familiarise Yourself with Operational Processes
Be ready to talk about how you've documented and maintained operational processes in previous roles. Discussing your experience with QA checklists and escalation paths will show that you can ensure consistency and operational excellence across regions.
✨Bring Data-Driven Insights
If you have experience with BI tools or AI for analysis and reporting, make sure to mention it! Discussing how you've developed programmatic health metrics or used data to optimise campaigns will set you apart as a candidate who can contribute to innovation in the team.