At a Glance
- Tasks: Design and automate workflows for digital advertising operations.
- Company: Join BBC Studios, a global leader in media and entertainment.
- Benefits: Competitive salary, London weighting, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and efficiency.
- Why this job: Make an impact in the fast-paced world of digital advertising.
- Qualifications: Experience in workflow design and automation tools is essential.
The predicted salary is between 64000 - 70000 £ per year.
CONTRACT TYPE: Full-time Perm
DEPARTMENT: BBC Studios
LOCATION: London
PROPOSED SALARY RANGE: £64,000 - £70,000 + London Weighting (£5,441) depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.
ABOUT BBC STUDIOS
A globally renowned media company borne of the BBC. We make and distribute the world’s most sought-after TV, audio and digital content. Our ambition is to be the home of the most powerful, entertaining, and inspiring stories for people all around the world.
WHY JOIN THE TEAM?
The Advertising Product team sits within the Digital News and Streaming group and has ownership of all ad product decisions; it spans formats, audience segmentation, demand partnerships and the technology needed to deliver ads effectively and efficiently. The Ad Product, Technology and Operational division are responsible for the fulfilment of all direct advertising activity as well as supporting the successful delivery of deal‑based programmatic revenues. The team ensures the successful enablement of sales teams to guarantee the proper functioning of sales workflows. This is achieved by diligent, experienced servicing of campaigns via platforms, consistent communications regarding the commercial portfolio of ad products, frequent training on tools and process and flawless execution of contractual commitments.
The Automation Manager optimises, designs and automates across digital, video and audio advertising operations. This role partners with the CRM team, planning, ad product, ad technology, inventory management and ad operations stakeholders to improve efficiency, data flow and scalability using automation tools and workflow platforms.
YOUR KEY RESPONSIBILITIES AND IMPACT
- Workflow & process design of all direct campaign order executions across multiple inventory types and audience executions.
- Map end‑to‑end workflows across campaign planning, advertising creative production, media buying, ad trafficking, billing and reporting.
- Identify inefficiencies, bottlenecks and manual handoffs in current processes.
- Design scalable, standardised workflows that support growth and multi‑channel advertising operations.
- Constant training and communication. Regular engagement stakeholder sessions and ownership of the delivery roadmap.
Automation & systems
- Build and maintain automations using workflow and integration tools.
- Automate data syncs between CRM, ad platforms, analytics, 3rd party ad platforms and finance systems.
- Support QA, monitoring and continuous improvement of automated processes; debug workflow where required.
- Support stakeholders introduce their new order management or campaign delivery platforms.
Data & analysis
- Analyse workflow performance metrics (cycle time, error rates, throughput, SLA adherence).
- Create dashboards and reports to track operational efficiency.
- Translate business requirements into technical workflow specifications; act as a bridge between non‑technical stakeholders and technical teams.
- Cross‑functional collaboration in partnering with ad creative, planning and inventory teams, sales, ad product and ad engineering teams to gather requirements.
- Document workflows, SOPs and automation logic for internal teams.
Change management
- Train teams on new workflows and automation tools.
- Support adoption and iterate based on user feedback.
- Ensure workflows align with compliance, campaign governance, information security & data privacy, and platform policies.
YOUR SKILLS AND EXPERIENCE
ESSENTIAL CRITERIA:
- Extensive experience in workflow design, operations, automation or systems analysis.
- Experience using automation and AI tools such as Copilot, Claude, Chat GPT.
- Familiarity with Agile or Lean process frameworks.
- Strong understanding of campaign lifecycles and advertising operations with hands‑on experience with automation and integration tools.
DESIRED NOT REQUIRED:
- Experience with ad platforms (GAM, OMS, DSPs, ad servers).
- Experience in advertising, marketing technology, adtech or digital media environments.
- Ability to document processes clearly using flowcharts and technical documentation.
- Experience with creative production or media operations workflows.
- Martech, OMS or adtech stack implementation experience.
This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.
We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio‑economic background, religion and/or belief. We are a disability confident employer. If you need to discuss adjustments or access requirements for the interview process or to carry out this role, please contact us via email and we’d be happy to discuss.
Automation Manager in London employer: BBC Group and Public Services
At BBC Studios, we pride ourselves on being a leading media company that fosters a dynamic and inclusive work environment in the heart of London. As an Automation Manager, you will benefit from competitive salaries, comprehensive training opportunities, and the chance to collaborate with talented professionals across various departments, all while contributing to the creation of inspiring content that reaches audiences worldwide.
Contact Details:
BBC Group and Public Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Automation Manager in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend events, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in advertising and automation. This will help you tailor your answers and show you're genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. Focus on articulating your experience with workflow design and automation tools, as these are key for the Automation Manager role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at BBC Studios and ready to dive into the exciting world of digital advertising.
We think you need these skills to ace Automation Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Automation Manager role. Highlight your experience in workflow design and automation tools, as well as any relevant projects you've worked on that align with the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills can contribute to the Advertising Product team. Don't forget to mention your familiarity with Agile or Lean frameworks!
Showcase Your Technical Skills:Since this role involves a lot of technical work, be sure to showcase your experience with automation and AI tools like Copilot or Chat GPT. Mention specific examples of how you've used these tools to improve efficiency in past roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at BBC Group and Public Services
✨Know Your Automation Tools
Familiarise yourself with the automation and AI tools mentioned in the job description, like Copilot and Chat GPT. Be ready to discuss how you've used these tools in past roles to optimise workflows and improve efficiency.
✨Showcase Your Workflow Design Skills
Prepare examples of your experience in workflow design and operations. Think about specific projects where you identified inefficiencies and implemented scalable solutions. Use flowcharts or diagrams if possible to illustrate your points.
✨Understand the Advertising Landscape
Brush up on your knowledge of campaign lifecycles and advertising operations. Be prepared to discuss how your background aligns with the responsibilities of the Automation Manager role, especially in relation to ad platforms and digital media.
✨Engage in Cross-Functional Collaboration
Highlight your experience working with various teams, such as sales, ad product, and technical teams. Share examples of how you've successfully gathered requirements and communicated effectively across departments to achieve project goals.
