Lead Project Manager - Operations FTC

JOB BAND: E

CONTRACT TYPE: 12 month Fixed Term Contract

DEPARTMENT: Digital Operations (Brands & Licensing)

LOCATION: London – TVC

PROPOSED SALARY RANGE: £55,000 – £60,000 depending on relevant skills, knowledge and experience. Plus London Weigthing Allowance of £5,441 and 15% bonus. The expected salary range for this role reflects internal benchmarking and external market insights.

We\’re happy to discuss flexible working. If you\’d like to, please indicate your preference in the application – though there\’s no obligation to do so now. Flexible working will be part of the discussion at offer stage.

WE ARE BBC STUDIOS

A globally renowned media company borne of the BBC. We make and distribute the world’s most sought-after TV, audio and digital content.

Our ambition is to be the home of the most powerful, entertaining, and inspiring stories for people all around the world.

Purpose of the Role

This role is a 12 month Fixed Term contract. The Lead Project Manager is a new role forming part of the “Digital Operations – Projects” function within the Business Planning and Operations unit of the Digital Division of BBC Studios Brands & Licensing. Due to parental cover leave arrangements this function will move from Operations, under the Digital Change function and the role will report into the Change & Transformation Lead.

Why Join the Team?

You’ll be part of an ambitious and collaborative team at the heart of BBC Studios’ Digital Division – a business shaping how global audiences connect with world‑class entertainment at the intersection of storytelling, fandom and technology. You’ll help drive change and transformation across the division, supporting the systems, processes and ways of working that enable a fast‑moving digital organisation to grow and evolve, and enabling teams to operate more effectively as they connect audiences with some of the world’s most loved content.

Your key responsibilities and impact

Project and programme delivery

• Lead the end‑to‑end delivery of longer‑term, complex or strategically significant transformational operational projects aligned to the commercial priorities of the Digital Division.
• Support programme‑level planning, sequencing and dependency management across multiple projects and workstreams, as required.
• Work closely with the Change & Transformation Lead to shape delivery approaches, define scope, outcomes, success measures and governance. Join up with the Interim Director Digital Operations & Delivery where required.
• Ensure projects are delivered to time, cost and quality, proactively managing risks, issues and interdependencies.

Leadership and oversight

• Provide line management, coaching and professional development support to the Operations Project Manager, ensuring clarity of priorities, high delivery standards and effective workload management.
• Provide oversight and assurance of operational change project delivery, reviewing plans, risks, reporting and outcomes.
• Act as a senior point of escalation for delivery challenges within the operational project portfolio.

Stakeholder management and communication

• Build strong, trusted relationships with senior stakeholders across Operations, Digital, Technology and wider BBC Studios teams.
• Maintain clear, consistent and appropriate communication with the Senior Leadership Team, providing concise updates on progress, risks, dependencies and decisions required.
• Translate complex delivery information into clear, actionable insights for non‑specialist audiences.

Planning, governance and ways of working

• Establish and maintain appropriate project and programme governance, aligned with BBC Studios standards and best practice.
• Select and apply suitable project and programme management methodologies (e.g. waterfall, agile or hybrid) depending on context.
• Drive continuous improvement in delivery practices, tools, templates and reporting across the Operations project function.

Operational partnership and continuous improvement

• Develop a deep understanding of how the Digital Division operates, proactively identifying opportunities for efficiency, improvement and transformation across processes, tools and ways of working.
• Work collaboratively with Operations, Delivery, Brands & Content, Compliance, Archive, Video and Technology teams to ensure smooth transition of projects into BAU.
• Ensure projects comply with relevant BBC Studios policies, regulatory requirements and industry best practice.

Your skills and experience

Essential criteria:

• Project management experience within current/previous role.
• Significant experience leading complex projects and/or programmes to successful outcomes in a fast‑paced environment focusing on change / transformation.
• Experience line managing, coaching or mentoring project managers or delivery professionals.
• Strong working knowledge of the full project lifecycle, with the ability to flex methodologies and tools to suit context.
• Experience working across business operations, technology, infrastructure, publishing, compliance or security‑related projects.
• Strong risk, dependency, resource and financial management capability.
• Strong digital literacy, including use of Microsoft Office and project delivery tools.

Desired but not required:

• Experience delivering operational change within a digital media or content‑led organisation.
• Demonstrable professional development through a recognised project management qualification (e.g. PRINCE2, APM, Agile, Scrum).
• Experience using Monday.com
• Experience supporting or operating within a change and transformation function.
• Recognised change management qualification (e.g. Prosci or Adcar)

If you can bring some of these skills and experience, along with transferable strengths, we’d love to hear from you and encourage you to apply.

Next steps

We appreciate your interest in this position and understand how important this opportunity is to you. Due to the high volume of interest we may need to close the application period earlier than anticipated. This step is necessary to ensure we can provide a high level of attention and service to all applicants. Thank you for your understanding.

Disclaimer

This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.

Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory.

Redeployment

The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.

Information at a Glance

This is your BBCAt the BBC you can create and innovate in an inclusive environment while contributing to some of the world’s best loved content, and the BBC’s mission to inform, educate and entertain.

Find out more about BBC Studios

Life at BBC Studios

• A flexible 35‑hour working week with 26 days annual leave (plus bank holidays) and the option to buy an extra five days.
• Defined pension (up to 10% employer contributions).
• Caring and parenting support, 24/7 remote GP access, life assurance and accident benefit.
• BBC Studios is a world leader in operating sustainably both on and off screen. Find out more about BBC Group’s science‑based Net Zero targets here.
• Career development in a values‑led purpose‑driven culture.

Benefits may vary if you are joining on an FTC basis.

Learn more about life at the BBC and our values in our candidate pack.

You belong

We have a working environment where we value and respect every individual\’s unique contribution, so all our employees feel that they can belong, thrive and achieve their full potential.

We want to attract the broadest range of talented people to join us. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.

We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio‑economic background, religion and/or belief.

Find out more about diversity, inclusion and belonging in our strategy below.

Disability confident

We are a disability confident employer. If you need to discuss adjustments or access requirements for the interview process, or to carry out this role, please contact us via email and we’d be happy to discuss: reasonable.adjustments@bbc.co.uk

BBC Group and Public Services, Broadcasting House, Portland Place, London, United Kingdom, W1A 1AA. BBC Studios Distribution Limited, company no: 01420028, registered address: 1 Television Centre, 101 Wood Lane, London, United Kingdom W12 7FA.