Investigations Manager, HR

JOB BAND : E
CONTRACT TYPE : Permanent, Full-time
DEPARTMENT : Quality, Risk & Assurance
LOCATION : Any major BBC hub (UK only), Hybrid
PROPOSED SALARY RANGE : £63,000 – £94,000 per annum, depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.

We\’re happy to discuss flexible working. If you\’d like to, please indicate your preference in the application – though there\’s no obligation to do so now. Flexible working will be part of the discussion at offer stage.

PURPOSE OF THE ROLE

The BBC is committed to ensuring the highest standards of integrity across all areas of its operations. The Investigations Manager (HR) plays a critical role in fostering a culture of transparency, accountability and trust. The role ensures that relevant HR misconduct is thoroughly investigated and addressed in line with legal and regulatory obligations. As a vital member of the Investigations Division, you will contribute to maintaining the safety, security and reputation of the corporation.

WHY JOIN THE TEAM

The Investigations Manager (HR) plays a pivotal role in creating and shaping the investigation team, prioritising the use of specialist investigative expertise to deliver robust and consistent investigation outcomes for relevant HR cases. This role offers a unique opportunity to work with senior colleagues and peers across the corporation to deliver a constructive and pragmatic approach to the resolution of conflicts and to inspire confidence and trust in the investigative process.

YOUR KEY RESPONSIBILITIES AND IMPACT

As Investigations Manager (HR) your primary responsibilities include:

• Leading the operational delivery of robust end-to-end investigation processes in line with legal and regulatory obligations. Conducting quality assurance review and ratifying all investigation team outcome reporting.
• Synthesising investigation detail, progress and evaluation of risks in reports to senior stakeholders. Collaborating with Head of Investigations to coordinate actions on relevant issues requiring multidisciplinary input.
• Partnering with the HR Resolution Centre, HR Case Managers and the Investigations Quality Assurance Manager to streamline resourcing, case management, management reporting and communication with stakeholders connected to the investigation.
• Developing policies to implement investigation recommendations or changes in relevant legislation or best practice, including use of AI. Coordinating with Head of Investigations to understand policy effectiveness across investigation teams.
• Managing team performance, providing subject matter expertise and acting as the point of escalation for the investigation team. Using understanding of investigators’ skill sets to deploy resources most effectively.
• Advocating for the HR investigation team within the organization. Delivering training and other awareness-raising activities for all employees, including freelancers and those working internationally.

YOUR SKILLS AND EXPERIENCE

ESSENTIAL CRITERIA

• Possess extensive management experience, with a record of shaping and leading high-performing investigation teams in complex commercial environments and adapting processes to incorporate developments in industry best practice and/or use of AI technology.
• Have comprehensive understanding and experience of HR-related workplace investigations, including knowledge of relevant legislation, codes of practice, guidance and operating procedures across a global corporate environment.
• Hold relevant investigative qualification (equivalent to PIP2 or higher) and ACAS qualification as well as professional institute membership(s), e.g. CIPD. Must have recognised interview training, e.g. PEACE.
• Be able to examine and contextualise complex issues and produce robust and precise reporting with actionable insights for executive level audience and recommendations to safeguard the corporation and its stakeholders.
• Demonstrate exceptional interpersonal and communication skills to manage difficult situations with resilience, sensitivity, professionalism and confidentiality.

DESIRABLE CRITERIA

• Have experience of reporting and assessments required to facilitate interactions with legal in relation to Employment Tribunals.

DISCLAIMER

This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.

Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory.

The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.

THIS IS YOUR BBC

At the BBC you can create and innovate in an inclusive environment while contributing to some of the world’s best loved content, and the BBC’s mission to inform, educate and entertain.

LIFE AT BBC

Here you will benefit from:

• Fair pay and flexible benefits including a competitive salary package, a flexible 35-hour working week, 25 days annual leave with the option to buy an extra 5 days, a defined pensionscheme and discounted dental, health care and gym.
• Excellent career and professional development.
• Support in your working life, including flexible working which you can discuss with us at any point during the application, selection or offer.
• A values-based organisation where the way we do things is important as what we do.

Benefits may vary if you are joining on an FTC basis or on an orchestra conditions contract.

CANDIDATE PACK

Learn more about life at the BBC and our values in our candidate pack.

YOU BELONG

We have a working environment where we value and respect every individual\’s unique contribution, so all our employees feel that they can belong, thrive and achieve their full potential.

We want to attract the broadest range of talented people to join us. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.

We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

DIVERSITY, INCLUSION & BELONGING STRATEGY

Find out more about diversity, inclusion and belonging in our strategy below.

DISABILITY CONFIDENT

We are a disability confident employer. If you need to discuss adjustments or access requirements for the interview process, or to carry out this role, please contact us via email and we\’d be happy to discuss: reasonable.adjustments@bbc.co.uk

BBC Group and Public Services, Broadcasting House, Portland Place, London, United Kingdom, W1A 1AA. BBC Studios Distribution Limited, company no: 01420028, registered address: 1 Television Centre, 101 Wood Lane, London, United Kingdom W12 7FA.