HR Specialist in City of London

CONTRACT TYPE: Permanent, Full-time

DEPARTMENT: HR

LOCATION: Office Base is Birmingham (This is a hybrid role and the successful candidate will balance office working with home working). Consideration may be given to base in London, Salford, Cardiff, Glasgow or Belfast.

PROPOSED SALARY RANGE: £42,500 - £50,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.

Purpose of The Role

Are you seeking a new challenge or an opportunity to grow in managing a range and volume of ER cases, leading investigations and complex case management? Do you have a passion to transform workplaces and enable improvement and resolution in working relationships between individuals and teams? We are seeking experienced ER Case Specialists to support the BBC as a great place to work through delivery of workplace conflict resolution, case management and employee engagement.

WHY JOIN THE TEAM

Join a growing team that is at the forefront of shaping the future of employee relations at the BBC. This is an opportunity to be part of a new team, work on ER cases, and support the BBC’s values through conflict resolution and employee engagement.

YOUR MAIN RESPONSIBILITIES AND IMPACT

• Working in the new Resolution Centre, you’ll work with Triage/Tier 2 HR Business Partners to handle medium risk employee relations cases such as disciplinaries, appeals, underperformance, misconduct and health and attendance.
• You’ll be the single point of contact for each case, ensuring that all involved understands their role, information is treated with confidentiality and sensitivity and regular updates are provided.
• You’ll provide managers with professional advice, support and guidance, using your coaching skills to improve leadership confidence and capability and drive better outcomes.
• You’ll support managers with drafting correspondence, including investigation reports and outcome letters, ensuring alignment with BBC policy and processes.
• You’ll scrutinise and assess complaints and cases, ensuring that case documentation and communication is accurately recorded, timely and complies with BBC policy and statutory requirements.
• Working with specialist support teams e.g. wellbeing, legal and investigations to ensure appropriate measures are in place to promote participation and psychological safety for all parties.
• Continuously share knowledge and experiences with colleagues enabling development across teams, ensuring consistency and adherence to best practice.
• Ensure BBC Values are upheld in the conduct of our work, coaching and supporting all involved.

SKILLS AND EXPERIENCE ESSENTIAL

• A self-starter with strong attention to detail and the ability to build rapport with a range of stakeholders, promoting confidence in our approach to resolving workplace issues.
• Proven experience in employee relations case management and a solid understanding of HR practices, including employment case handling.
• You can plan, manage, and support critical time-sensitive HR activities and projects effectively.
• A confident communicator, capable of producing clear, empathetic reports and presentations simplifying complex information.
• You’ve held roles such as HR Specialist or HR Advisor, or similar with people responsibilities and investigation experience in complex environments like legal, psychology, social work, or trade unions.
• Ability to work as part of a team and ability to work autonomously in fast-paced settings.
• Proactive, solution-focused, and able to build strong relationships.
• You’re a role model of BBC Values with high level of emotional intelligence and compassionate approach.
• Ability to manage multiple cases concurrently, and are committed to continuous professional development.

DESIRABLE

• Working experience in centralised or specialist Employee Relations or case management team e.g. litigation or workplace investigations.
• Experience of working with People systems e.g. SAP.
• Experience and accreditation in mediation, coaching or focus group facilitation.

Disclaimer

This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.

Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory.

The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.

Information at a Glance

This is your BBC. At the BBC you can create and innovate in an inclusive environment while contributing to some of the world’s best loved content, and the BBC’s mission to inform, educate and entertain.

Find out more about the BBC Life at BBC. Fair pay and flexible benefits including a competitive salary package, a flexible 35-hour working week, 25 days annual leave with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care and gym. Excellent career and professional development. Support in your working life, including flexible working which you can discuss with us at any point during the application, selection or offer. A values-based organisation where the way we do things is important as what we do.

Benefits may vary if you are joining on an FTC basis. Learn more about life at the BBC and our values in our candidate pack.

Candidate pack

You belong. We have a working environment where we value and respect every individual's unique contribution, so all our employees feel that they can belong, thrive and achieve their full potential. We want to attract the broadest range of talented people to join us. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. Find out more about diversity, inclusion and belonging in our strategy below.

Diversity, inclusion & belonging strategy

We are a disability confident employer. If you need to discuss adjustments or access requirements for the interview process, or to carry out this role, please contact us via email and we’d be happy to discuss: reasonable.adjustments@bbc.co.uk.