Principal Data Product Manager in Glasgow

Location: Newcastle, Salford, Glasgow. This is a hybrid role and the successful candidate will balance office working with home working, minimum 1 day office based per week.

PURPOSE OF THE ROLE

The Product Group’s Data Products team is looking for a Principal Product Manager to bring greater consistency, quality and usability to behavioural data across its digital products. This role will lead the development of the foundations that underpin how product and data teams understand audience behaviour across web, mobile and TV – improving how data is captured, structured and made available, and addressing inconsistencies at source in close collaboration with engineering and frontend teams. The role is focused on driving execution across multiple teams to strengthen the quality and reliability of behavioural data. Success will mean that data professionals and product teams can confidently use well-defined, trusted data – reducing time spent cleaning and reconciling data, and increasing the impact of insights on product decisions across the BBC.

WHY JOIN THE TEAM

This is an opportunity to work on behavioural data at a scale and level of complexity few organisations can offer. The BBC’s digital products reach millions of users across web, mobile and TV, generating vast amounts of data that underpin product and editorial decisions. This role sits at the heart of improving how that data is defined, captured and made usable – working across a multi-platform ecosystem where consistency and quality are still evolving. The team offers the chance to shape and bring structure and clarity to data that many teams rely on. As a senior individual contributor, the successful candidate will have significant autonomy and the opportunity to influence across engineering, product and data communities, while working in a mission-driven organisation that values high-quality work alongside flexible and sustainable ways of working.

KEY RESPONSIBILITIES AND IMPACT

• Lead the strategy in user behavioural data tracking and own data products that make behavioural data useful, usable and actionable.
• Collaborate with business stakeholders to build alignment around shared problems and opportunities, and align the delivery to meet those needs.
• Be an expert in a data domain and communicate regularly with product teams on the strategy and evolution of the data products within that domain.
• Defines success metrics, KPIs and monitors ongoing product performance, taking action where necessary to improve performance.
• Creates and executes the go-to-market plan for large-scale products, ensuring that performance is measured and feedback from real world users is fed back into the development cycle.
• Champions their product area at weekly, monthly or quarterly business review meetings.

SKILLS AND EXPERIENCE

• Multiple years’ experience as a product manager developing products for internal customers.
• Strong technical expertise around behavioural analytics and client-side and server-side event data on multiple platforms (Web, Mobile, TV).
• Clear demonstrable expertise and hands on experience in continuous product discovery and user research in ambiguous environments.
• Proven ability to align and influence a wide range of stakeholders, including senior executives, around a strategy or approach.
• Clear demonstrable experience of using data to derive insight and drive product/feature decision making.

DESIRED CRITERIA

• Exceptional communication and influencing skills, including experience of building one-to-one relationships with senior business leaders.
• Ability to break down complex or technical problems into easily understood messaging.
• Experience partnering with multiple teams to provide user value through data product capabilities or services.
• Background in mission-driven organisations or environments with a strong product culture.

BENEFITS

• Fair pay and flexible benefits including a competitive salary package, a flexible 35-hour working week, 25 days annual leave with the option to buy an extra 5 days, a defined pension scheme, and discounted dental, health care and gym.
• Excellent career and professional development.
• Support in your working life, including flexible working which you might discuss at any point during selection or offer.
• A values-based organisation where the way we do things is important as what we do.

The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and will provide priority consideration to those employees at risk of redundancy before any others are considered.

Information at a Glance: We welcome applications from all individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

EEO STATEMENT

The BBC is an equal opportunities employer and seeks to attract the broadest range of talented people to join us. Diversity, inclusion, belonging, and disability confidence are integral to our culture.

CONTACT BBC Group and Public Services, Broadcasting House, Portland Place, London, United Kingdom, W1A 1AA. BBC Studios Distribution Limited, company no: 01420028, registered address: 1 Television Centre, 101 Wood Lane, London, United Kingdom W12 7FA.