Story Team Assistant (EastEnders) in Borehamwood

CONTRACT TYPE: 12 Month Fixed-term Contract, Full-time/Attachment

LOCATION: Elstree Centre, Borehamwood

PROPOSED SALARY RANGE: £27000 - £30,110+ London Weighting at £5441 - depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.

WE ARE BBC STUDIOS

A globally renowned media company borne of the BBC. We make and distribute the world’s most sought-after TV, audio and digital content.

Our ambition is to be the home of the most powerful, entertaining, and inspiring stories for people all around the world.

PURPOSE OF THE ROLE

EastEnders are seeking a Team Assistant to provide consistent administrative and production support to the Story Producer and Story Department, ensuring the smooth coordination of conferences, diaries, schedules, forward planning and publishing of the Story Document. As a Story Team Assistant you’ll play a key role in maintaining operational efficiency, minimizing disruption, and enabling the creative team to focus on delivering the much-loved drama of Albert Square. You will act as a central point of organization, bringing structure and clarity to the fast-paced, multi-team environment.

We are ideally looking for someone to start early December. Interviews to take place early November.

WHY JOIN THE TEAM?

This is the perfect opportunity for someone wanting to carve out a career in administrative management or production. You will be part of a passionate, purpose-driven team where your skills make a real impact and empowers the EastEnders Story Department to fulfil their creative purpose and drive production forward. If you're motivated by purpose, thrive on planning and concrete organisation, and love bringing clarity to complexity, this is your opportunity to grow on the much loved, multi-award-winning cornerstone of British television.

YOUR KEY RESPONSIBILITIES AND IMPACT

• Manage cast annual leave requests and monitor real-time availability for a 70-member cast, ensuring accurate records are maintained and communicated to relevant production teams.
• Organise and coordinate monthly Story Conferences, quarterly Long-Term conferences, New Voices Conferences and other departmental meetings, including scheduling, agendas, documentation, budgets, note-taking and follow-up actions, as well as coordinating and managing the Story Producer’s diary.
• Provide comprehensive administrative support to the Story Producer and Story Department, maintaining trackers, documentation and departmental records to support effective planning and delivery.
• Support editorial and story planning processes by liaising with writers, coordinating pitching activity, distributing materials and maintaining story documentation.
• Act as a key point of contact between editorial, story and production teams, ensuring clear communication, effective coordination and alignment across departments.
• Assist with forward planning activities and the publication of story materials, helping the department meet production deadlines and creative objectives.

YOUR SKILLS AND EXPERIENCES

ESSENTIAL CRITERIA:

• Demonstrable experience providing high-level administrative, coordinator or executive support within a television, media, production or similarly fast-paced creative environment, supporting multiple stakeholders and competing priorities simultaneously.
• Proven experience managing complex diaries, schedules and availability for multiple senior stakeholders, with the ability to anticipate conflicts, identify solutions and maintain operational continuity.
• Significant experience organising and coordinating conferences, workshops, meetings or industry events, including logistics, agenda management, documentation, minute taking and follow-up action tracking.
• Demonstrable experience maintaining detailed trackers, records and documentation, with exceptional attention to detail and a consistent track record of accuracy when handling sensitive or time-critical information.
• Strong organisational skills, with evidence of managing multiple priorities, stakeholders and deadlines simultaneously while maintaining a high standard of work under pressure.
• Experience acting as a central point of contact between departments, building effective relationships and communicating confidently with editorial, production, creative and operational stakeholders at all levels.
• Advanced proficiency in Microsoft Office applications, particularly Outlook, Teams and Excel, and experience using planning, scheduling or project-tracking systems to support team operations.

DESIRABLE BUT NOT REQUIRED:

• Familiarity with supporting editorial or creative teams in a structured, administrative capacity is desirable.
• Demonstrable interest in the operational side of production, with a clear ambition of pursuing a career in production/administrative management.

Disclaimer

This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.

Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory.

Before your start date, you may need to disclose any unspent convictions or police charges, in line with our Recruitment policy. This allows us to discuss any support you may need and assess any risks. Failure to disclose may result in the withdrawal of your offer.

Redeployment

The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.

Information at a Glance

This is your BBC

At the BBC you can create and innovate in an inclusive environment while contributing to some of the world’s best loved content, and the BBC’s mission to inform, educate and entertain.

Find out more about BBC Studios

Life at BBC Studios

• A flexible 35-hour working week with 26 days annual leave (plus bank holidays) and the option to buy anextra five days.
• Defined pension (up to 10% employer contributions).
• Caring and parenting support, 24/7 remote GP access,life assurance and accident benefit.
• BBC Studios is a world leader in operating sustainably both on and off screen. Find out more about BBC Group’s science-based Net Zero targets here.
• Career development in a values-led purpose-driven culture.

Benefits may vary if you are joining on an FTC basis.

Learn more about life at the BBC and our values in our candidate pack.

Candidate pack

You belong

We have a working environment where we value and respect every individual's unique contribution, so all our employees feel that they can belong, thrive and achieve their full potential.

We want to attract the broadest range of talented people to join us. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.

We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

Find out more about diversity, inclusion and belonging in our strategy below.

Diversity, inclusion & belonging strategy

Disability confident

We are a disability confident employer. If you need to discuss adjustments or access requirements for the interview process, or to carry out this role, please contact us via email and we’d be happy to discuss: reasonable.adjustments@bbc.co.uk

BBC Group and Public Services, Broadcasting House, Portland Place, London, United Kingdom, W1A 1AA. BBC Studios Distribution Limited, company no: 01420028, registered address: 1 Television Centre, 101 Wood Lane, London, United Kingdom W12 7FA.

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