At a Glance
- Tasks: Design and automate workflows for digital advertising operations.
- Company: Join BBC Studios, a globally renowned media company.
- Benefits: Competitive salary, London weighting, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and efficiency.
- Why this job: Make an impact in the dynamic world of digital advertising.
- Qualifications: Experience in workflow design and automation tools is essential.
The predicted salary is between 64000 - 70000 £ per year.
CONTRACT TYPE: Full-time Perm
DEPARTMENT: BBC Studios
LOCATION: London
PROPOSED SALARY RANGE: £64,000 - £70,000 + London Weighting (£5,441) depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.
ABOUT BBC STUDIOS
A globally renowned media company borne of the BBC. We make and distribute the world’s most sought-after TV, audio and digital content. Our ambition is to be the home of the most powerful, entertaining, and inspiring stories for people all around the world.
WHY JOIN THE TEAM?
The Advertising Product team sits within the Digital News and Streaming group and has ownership of all ad product decisions; it spans formats, audience segmentation, demand partnerships and the technology needed to deliver ads effectively and efficiently. The Ad Product, Technology and Operational division are responsible for the fulfilment of all direct advertising activity as well as supporting the successful delivery of deal‑based programmatic revenues. The team ensures the successful enablement of sales teams to guarantee the proper functioning of sales workflows. This is achieved by diligent, experienced servicing of campaigns via platforms, consistent communications regarding the commercial portfolio of ad products, frequent training on tools and process and flawless execution of contractual commitments.
The Automation Manager optimises, designs and automates across digital, video and audio advertising operations. This role partners with the CRM team, planning, ad product, ad technology, inventory management and ad operations stakeholders to improve efficiency, data flow and scalability using automation tools and workflow platforms.
YOUR KEY RESPONSIBILITIES AND IMPACT
- Workflow & process design of all direct campaign order executions across multiple inventory types and audience executions.
- Map end‑to‑end workflows across campaign planning, advertising creative production, media buying, ad trafficking, billing and reporting.
- Identify inefficiencies, bottlenecks and manual handoffs in current processes.
- Design scalable, standardised workflows that support growth and multi‑channel advertising operations.
- Constant training and communication.
- Regular engagement stakeholder sessions and ownership of the delivery roadmap.
Automation & systems
- Build and maintain automations using workflow and integration tools.
- Automate data syncs between CRM, ad platforms, analytics, 3rd party ad platforms and finance systems.
- Support QA, monitoring and continuous improvement of automated processes; debug workflow where required.
- Support stakeholders introduce their new order management or campaign delivery platforms.
Data & analysis
- Analyse workflow performance metrics (cycle time, error rates, throughput, SLA adherence).
- Create dashboards and reports to track operational efficiency.
- Translate business requirements into technical workflow specifications; act as a bridge between non‑technical stakeholders and technical teams.
- Cross‑functional collaboration in partnering with ad creative, planning and inventory teams, sales, ad product and ad engineering teams to gather requirements.
- Document workflows, SOPs and automation logic for internal teams.
Change management
- Train teams on new workflows and automation tools.
- Support adoption and iterate based on user feedback.
- Ensure workflows align with compliance, campaign governance, information security & data privacy, and platform policies.
YOUR SKILLS AND EXPERIENCE
ESSENTIAL CRITERIA:
- Extensive experience in workflow design, operations, automation or systems analysis.
- Experience using automation and AI tools such as Copilot, Claude, Chat GPT.
- Familiarity with Agile or Lean process frameworks.
- Strong understanding of campaign lifecycles and advertising operations with hands‑on experience with automation and integration tools.
DESIRED NOT REQUIRED:
- Experience with ad platforms (GAM, OMS, DSPs, ad servers).
- Experience in advertising, marketing technology, adtech or digital media environments.
- Ability to document processes clearly using flowcharts and technical documentation.
- Experience with creative production or media operations workflows.
- Martech, OMS or adtech stack implementation experience.
We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio‑economic background, religion and/or belief. We are a disability confident employer. If you need to discuss adjustments or access requirements for the interview process or to carry out this role, please contact us via email and we’d be happy to discuss: reasonable.adjustments@bbc.co.uk
Automation Manager employer: BBC Group and Public Services
At BBC Studios, we pride ourselves on being a leading media company that fosters a dynamic and inclusive work environment in the heart of London. As an Automation Manager, you will benefit from competitive salaries, comprehensive training opportunities, and the chance to collaborate with talented professionals across various departments, all while contributing to the creation of inspiring content that reaches audiences worldwide.
Contact Details:
BBC Group and Public Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Automation Manager
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those at BBC Studios. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! If you’ve got experience with automation tools, don’t just mention it—bring examples to the table during interviews. We love seeing how you’ve made an impact!
✨Tip Number 3
Prepare for the unexpected! Be ready to discuss how you’d tackle real-world challenges in workflow design and automation. Think on your feet and showcase your problem-solving skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at BBC Studios.
We think you need these skills to ace Automation Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in workflow design and automation. We want to see how your skills align with the role of Automation Manager, so don’t hold back on showcasing relevant projects!
Show Off Your Tech Skills:Since this role involves using automation and AI tools, be sure to mention any experience you have with platforms like Copilot or Chat GPT. We love seeing candidates who are tech-savvy and can bring innovative solutions to the table.
Be Clear and Concise:When documenting your processes or experiences, clarity is key! Use straightforward language and bullet points where possible. This will help us quickly understand your qualifications and how you can contribute to our team.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at BBC Group and Public Services
✨Know Your Automation Tools
Familiarise yourself with the automation and AI tools mentioned in the job description, like Copilot and Chat GPT. Be ready to discuss how you've used these tools in past roles to optimise workflows and improve efficiency.
✨Understand the Campaign Lifecycle
Brush up on your knowledge of campaign lifecycles and advertising operations. Prepare examples from your experience that demonstrate your understanding of how to streamline processes and enhance collaboration across teams.
✨Showcase Your Analytical Skills
Be prepared to talk about how you've analysed workflow performance metrics in previous roles. Bring specific examples of how you created dashboards or reports that improved operational efficiency and decision-making.
✨Prepare for Change Management Questions
Expect questions about your experience with training teams on new workflows and automation tools. Think of instances where you've successfully supported change management and how you gathered user feedback to iterate on processes.
