At a Glance
- Tasks: Implement innovative tech solutions for clients and support Bazaarvoice products.
- Company: Join Bazaarvoice, a leader in smart shopping experiences with a global presence.
- Benefits: Enjoy a hybrid work environment, competitive salary, and opportunities for growth.
- Other info: Be part of a diverse team that values innovation and collaboration.
- Why this job: Make a real impact by connecting brands with consumers through cutting-edge technology.
- Qualifications: 1+ years in IT, strong analytical skills, and experience with scripting languages.
The predicted salary is between 40000 - 50000 £ per year.
At Bazaarvoice, we create smart shopping experiences.
Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers.
Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale.
This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network.
And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards.
The result is smarter shopping: loyal customers, increased sales, and improved products.
The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers.
It\u2019s a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle.
The result?
Time and money spent on content that doesn\u2019t attract new consumers, convert them, or earn their long-term loyalty.
Our brand promise : closing the gap between brands and consumers.
Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.
It\u2019s official: Bazaarvoice is a Great Place to Work in the US, Australia, India, Lithuania, France, Germany and the UK!
The Bazaarvoice Content & Creators (C&C) Technical Services team is hiring an Implementation Engineer with experience delivering custom integration technologies in a professional services capacity.
As a Technical Services Engineer, you will partner closely with client-facing and engineering colleagues in the US, UK, and Australia to deliver and support Bazaarvoice C&C products and services.
This is a hybrid role that incorporates both business and technical responsibilities.
What you\'ll do
- Implement Content and Creators (C&C) products for Bazaarvoice clients.
- Manage deliverables and timelines for varying technical projects/tasks in a fast-paced environment.
- Provide technical consulting and support for Bazaarvoice C&C products and services to client-facing colleagues and clients.
- Work closely with Product and Engineering teams to resolve bugs and provide technical input for feature development.
- Develop and execute queries on datasets using SQL and REST web services.
- Develop tooling/scripting to automate tasks and perform data analysis.
- Develop and maintain technical documentation.
- Required Skills/Experience
- 1+ years of experience in an IT role supporting software/Saa S client products or services.
- Fluent English skills.
- Strong analytical skills with strong attention to detail.
- Strong verbal and written communication skills.
- Basic or intermediate experience with scripting languages (e. g. Java Script, Python, Bash).
- Experience with version control systems (e. g. Git)
Nice to have
- Strong technical troubleshooting skills using industry-accepted best-practices and tools.
- Experience managing deliverables and timelines for varying projects/tasks in a fast-paced environment.
- Experience with project/task management systems (e. g. Jira).
- Basic or intermediate experience with front-end web development using HTML5, CSS3, and Java Script.
- Basic or intermediate experience with SQL.
- Experience with cloud computing services platform (e. g. Amazon Web Services).
- Familiarity with REST web services.
Why join Bazaarvoice?
Customer is key
We see our own success through our customers’ outcomes.
We approach every situation with a customer first mindset.
Transparency & Integrity Builds Trust
We believe in the power of authentic feedback because it’s in our DNA.
We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.
Passionate Pursuit of Performance
Our energy is contagious, because we hire for passion, drive & curiosity.
We love what we do, and because we’re laser focused on our mission.
Innovation over Imitation
We seek to innovate as we are not content with the status quo.
We embrace agility and experimentation as an advantage.
Stronger Together
We bring our whole selves to the mission and find value in diverse perspectives.
We champion what’s best for Bazaarvoice before individuals or teams.
As a stronger company we build a stronger community.
Want to see our culture in action?
Explore our global Life Page, Life at Bazaarvoice to see the bigger picture, or visit our EMEA Life Page to meet our regional teams and see what life is like in our local offices.
Commitment to diversity and inclusion
Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities.
Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance.
Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.
Please note: The successful candidate will be required to undergo a basic Access NI check prior to starting.
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Technical Services Engineer (C&C) employer: Bazaarvoice
Bazaarvoice is an exceptional employer that fosters a dynamic and innovative work culture, perfect for high-performing individuals eager to make an impact in the EMEA market. With a strong focus on employee growth and development, we offer comprehensive training and mentorship opportunities, ensuring you thrive in your role as a Strategic Retail Account Executive. Located in the UK, our team enjoys a collaborative environment that encourages creativity and strategic thinking, making it an ideal place for those looking to excel in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Services Engineer (C&C)
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Bazaarvoice or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Bazaarvoice.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Bazaarvoice.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Bazaarvoice that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Technical Services Engineer (C&C)
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Bazaarvoice.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Bazaarvoice and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Bazaarvoice
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Bazaarvoice uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
