Senior Account Executive

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve: Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise: closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US, Australia, India, Lithuania, France, Germany and the UK!

Bazaarvoice is looking for an extraordinarily talented individual to join our world-class sales team. You have to be the type of person that craves a challenge and is unafraid to constantly push yourself outside your zone of comfort. We are looking for a unique sales person. You have to be able to manage a broad territory and be able to carry the entire sales process from start to finish on your own merits and skills. This doesn’t mean we won’t be helping you sell – we absolutely will. But we believe strongly in a sales person that has the ability to play all of the important sales roles, from:

• Being confident in selling a high-ROI solution.
• Demonstrating the value propositions of our products and services.
• Partnering with the client’s marketing and merchandising staff and working through their organisation to find the key champion.
• Running a territory franchise, including territory management, account planning and generating pipeline on a continuous basis.
• Exceptional qualification skills and accurate forecasting over a two-quarter period.
• Navigating complex sales cycles, building consensus across multiple business units and successfully navigating sales processes to close.

The ideal candidate will be someone with an extremely strong record of achievement in a new business sales position within software and/or other online based technologies. A background in selling into marketing departments up to CMO level would be a major advantage along with an understanding of social and the impacts it can have on business in today’s world. If you don’t have this background you will need to convince us that you have the ability to learn these ropes quickly and bring a perspective that can easily be adapted.

Your profile will be assessed carefully for a fit for the role based on:

• Aptitude for sales.
• Coach-ability.
• Drive and determination.
• Integrity.
• Experience.

You’ll work closely with the Marketing Team and Sales Development Reps to help build your pipeline but ultimately you are the one that is driving the sales cycle at every stage. This position will require that you travel depending on the needs of prospects so travel of 50% or more cannot be an issue.

Candidate Requirements

Essential:

• University degree or equivalent experience.
• Significant work experience with a track record of success in a customer-facing new business sales hunter role.
• Expert in selling an innovative product in a new industry (with a proven need) ideally within a start-up environment.
• Strong knowledge of and experience in the space (social, online marketing technologies) or a close to space that Bazaarvoice sits.
• Full authorisation to work in U.K without any restrictions.

Desirable:

• Business data analysis (e.g. applied analysis of customer data, financial data, macro industry data, etc.).
• Advanced user of new and emerging web/online communication technologies, such as RSS, blogs, social networks, etc.
• Passion for technology, particularly online communication/collaboration technologies.
• Additional language skills.

Why join Bazaarvoice?

• Customer is key: We see our own success through our customers’ outcomes. We approach every situation with a customer first mindset.
• Transparency & Integrity Builds Trust: We believe in the power of authentic feedback because it’s in our DNA. We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.
• Passionate Pursuit of Performance: Our energy is contagious, because we hire for passion, drive & curiosity. We love what we do, and because we’re laser focused on our mission.
• Innovation over Imitation: We seek to innovate as we are not content with the status quo. We embrace agility and experimentation as an advantage.
• Stronger Together: We bring our whole selves to the mission and find value in diverse perspectives. We champion what’s best for Bazaarvoice before individuals or teams. As a stronger company we build a stronger community.

Commitment to diversity and inclusion: Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.

Please note: Candidates who are successful will be required to undergo a Basic level DBS (Disclosure and Barring Service) background check. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.