Strategic SaaS Engagement Manager in London

Strategic SaaS Engagement Manager in London

London Full-Time 60000 - 80000 Β£ / year (est.) No working from home possible
Bazaarvoice

At a Glance

  • Tasks: Lead customer onboarding and ensure successful software implementations.
  • Company: Join Bazaarvoice, a leader in global services with a vibrant team culture.
  • Benefits: Enjoy competitive pay, flexible work options, and opportunities for growth.
  • Other info: Dynamic role with a focus on collaboration and innovation.
  • Why this job: Make a real difference by enhancing customer experiences and driving success.
  • Qualifications: Strong communication skills and experience in project management.

The predicted salary is between 60000 - 80000 Β£ per year.

Bazaarvoice is seeking an Associate Engagement Manager to join our Global Services team in London.

You will serve as the primary liaison between customers and internal technical teams, guiding post-sale implementations to ensure onboarding, high adoption, and on-time delivery.

You will collaborate with Sales, Client Success, Support, and Product, manage SOWs, run client workshops, and drive a portfolio from initiation to close, while identifying risks and mitigating churn.

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Strategic SaaS Engagement Manager in London employer: Bazaarvoice

Bazaarvoice is an exceptional employer that fosters a dynamic and innovative work culture, perfect for high-performing individuals eager to make an impact in the EMEA market. With a strong focus on employee growth and development, we offer comprehensive training and mentorship opportunities, ensuring you thrive in your role as a Strategic Retail Account Executive. Located in the UK, our team enjoys a collaborative environment that encourages creativity and strategic thinking, making it an ideal place for those looking to excel in their careers.

Bazaarvoice

Contact Details:

Bazaarvoice Recruitment Team

We think you need these skills to ace Strategic SaaS Engagement Manager in London

Customer Liaison
Post-Sale Implementation
Onboarding
Client Adoption
Project Management
Stakeholder Collaboration
Statement of Work (SOW) Management