Account Executive – Strategic Retail, UK&I, Nordics in London

Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise: closing the gap between brands and consumers.

Bazaarvoice is looking for an extraordinarily talented, high-performing Account Executive to join our EMEA sales team. This role is designed for a unique, new-business hunter who craves a challenge, thrives outside their comfort zone, and possesses the strategic rigor to manage a high-value retail territory across the UK.

As an Account Executive for Strategic Retail, you will build a pipeline and drive the sales cycle from start to finish. If you are a consultative storyteller who can navigate complex enterprise organizations, build consensus, and defend a high-ROI solution to C-level executives, we want to hear from you.

• Conduct account planning, territory management, and continuous pipeline generation, while rallying internal cross-functional resources to maximize coverage and close deals.
• Manage the entire lifecycle of high-value enterprise SaaS deals—from initial prospecting and precise qualification to sophisticated contract negotiation and closure.
• Move beyond standard discovery to conduct deep-dive analyses into a retailer's business model.
• Value Defense & Executive Presence: Partner with a prospect’s marketing, merchandising, and technology staff. Confidently demonstrate and defend the ROI of our platform, successfully building consensus from Marketing Managers up to CMO, CTO, and Procurement levels.
• Drive urgency throughout the sales funnel, handle objections with resilience, and maintain a high volume of outbound activity.
• Thought Leadership: Stay ahead of e-commerce industry trends, competitor movements, and shifts in consumer behavior to provide proactive strategic guidance.
• Retail & Digital Savvy: Strong knowledge of and experience selling into large, complex retail organizations.
• Strategic & Financial Acumen: Expert in value-selling innovative software in a fast-changing space. Ability to articulate complex ROI models and use data-driven storytelling to win complex 'consensus' buys.
• Demonstrated ability to lead internal support teams, articulate a clear account strategy, and secure the internal resources needed to win.
• Industry Background: 3+ years of experience selling e-commerce, MarTech, or digital marketing technology, with established relationships up to the CMO level.
• Brand Experience: Experience selling to large consumer brands in addition to major retailers.
• Additional European language skills are a strong plus.

Key Performance Indicators (KPIs):

• Net New Revenue: Driving net new business within the Retail segment.
• Successfully leveraging and orchestrating your internal support resources to maximize territory efficiency and deal sizes.

Transparency and trust accelerate our collective performance. Passionate Pursuit of Performance. Innovation over Imitation. We seek to innovate as we are not content with the status quo. As a stronger company we build a stronger community.

Commitment to diversity and inclusion: Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.

Candidates who are successful will be required to undergo a Basic level DBS (Disclosure and Barring Service) background check.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. If you would like more information about how your data is processed, please contact us.